Chico's User Reviews

What users say

Top reviews

Luv Luv Luv Chico’s

Great fit

Match up

I would like for your online system to display matching items so you may order them at the same time. That would be really great.

Top Notch!

I have shopped the local Chico store for many years and always have gotten tremendous service and clothing that actually fits. Recently I tried buying online since the sizing was so consistent and was just thrilled. The jeans are the best fitting I’ve ever had. The tops are flattering and most everything is easy to wash and care for. I highly recommend.
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High Class

I am never disappointed when I purchase a Chicos item. The quality is always excellent and I have trouble deciding which item(s) to buy. Such a problem!! LOL

Love Chico’s since they first opened O usually go to store ,occasionally online

I forgot my rewards number could you please correct it

Too, too

When I first started buying Chico’s clothing, they were much less expensive and better made. I couldn’t believe it when the prices of long sleeve button down front blouses went up to over$100 apiece. I can go to Costco and buy a blouse for under $25 that is stylish and / or a brand name.

I went to my grandchild’s College graduation and needed blue clothing I bought 2 outfits and received many compliments. So whatever I’ve bought, I’ve enjoyed. Burt prices are HIGH and even on sale they are not quite the value they were.
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Only works in portrait

The app only works in portrait mode which on an ipad isn’t helpful. When do you plan to upgrade it to work in landscape mode?

Only works in portrait

The app only works in portrait mode which on an ipad isn’t helpful.

Good stuff

All clothes are great on all figures

App Glitches/Poor Customer Service

Can’t understand why I frequently encounter problems using app…I have to sign in over and over again, and today, after three sign ins, it still can’t bring up my order history.
Also I am perplexed by your ‘processing’ of my orders through the app. Particularly when ordering items on sale, the order status shows as ‘processing’ and gives me a ship date at least 2 weeks ahead. Then, before the ship date, the items are automatically ‘cancelled’ despite the fact that they are still on your website (at full price).
I really don’t have time to chase down orders, your customer service people are largely untrained and very frustrating to deal with.
Do better, Chicos. You’re not the only retailer out there.
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Need more instruction to use

Pictures too small to determine if you might want to order! How to make pictures larger?

Mokioeetm!

I love Chicos!

Scam?

I’ve ordered three times before and nothing is delivered. Did I get scammed?

Always Chico

I am always nicely surprised when shopping at Chico’s . Never feel hurried or overwhelmed to buy. I want to explore as I am finding accessories or clothes to compliment a “look”! Thank you!

Difficult shopping site.

Your site isn’t easy. Too many steps to change the quantity of my selections. Had to keep canceling and going back on to TRY to edit or change my final order.

Poor check out

I want to see complete details on amount per gift card and balance going to my credit card. This isn’t a good checkout process. Also yesterday I wasn’t able to access my account. You need new web staff!

Chico's is good... but...

...sometime i find the slacks are not true to size! would help if they were...

LOVE Chicos!!!

I love shopping online at Chicos as we have no store in our area! I love Chicos clothes! Especially the way I can easily match pieces to create a wardrobe! Classy and classic! Please keep giving us wonderful styles, with great colors and in beautiful fabrics!

Chico top

Website very easy to use for this 81 year young woman. I have several Chico tops I’ve had for many years and they still look great.

Long delay in delivery

Takes forever to get my orders.