Child Support Mobile

Child Support Mobile

by MAXIMUS, Inc

34 ratings
72 reviews
Free

Details

  • Released
  • Updated
  • June 11, 2013
  • August 2, 2022

Features

Child Support Mobile screenshot #1 for iPhone
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Child Support Mobile screenshot #5 for iPhone
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ipad
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About

This app streamlines child support management for parents in Illinois. It facilitates secure communication with local offices, provides case updates, and allows users to monitor modification status and request services.

Monitor modification status
Request modification
Secure messaging
Request specialist call
Manage multiple cases
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What's New in Child Support Mobile

3.2.4

August 2, 2022

Bug fix for PIN screen and minor optimizations.

User reviews

Hot garbage

Absolutely atrocious app. I have had to reset my pin countless times. It will work once and then never again unless I reregister. For an app that the state recommends using to track modification review status it should be a lot better but we are taking about the state of Illinois. I’m not sure the app could get any worse. Better off calling the modification phone line instead because you will get nowhere with app. It deserves zero stars!!!
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Terrible App

Can log in once and that’s it after multiple resets and even deleting the app.

I have to register each time

I have to register every time I want to login. Just now I registered, confirmed my pin, closed the app, reopened the app, input my pin, and was immediately locked out for too many failed attempts.
Even if I’m able to get into the app, the description of where you’re at in the modification process is vague enough as to be almost useless.
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Inability to login after the first try

You can’t login after your initial login. So many errors. I deleted and redownloaded still still no luck.

Pointless

This app doesn’t work.

Developer apps

FAQ

What does the Child Support Mobile app do?

This app simplifies child support management for parents. It allows users to connect with their local child support office, monitor case updates, send secure messages, and request services like modification reviews or calls from specialists.

Which child support programs does this app support?

Currently, the app exclusively supports the Illinois Statewide DCSS program. It is specifically for parents who have had a modification review on their court order since February 23, 2013. More MAXIMUS-operated offices will be added in the future.

Is there a cost to use the Child Support Mobile app?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees.

How can I manage my child support cases with this app?

The app allows you to manage multiple child support cases within the supported Illinois DCSS program. You can monitor the status of modifications, request new modifications, and communicate securely with child support specialists.

What are the key features for communication?

The app offers secure messaging to send and receive messages with your local child support office. You can also request a call from a child support specialist directly through the app for assistance.