Chipmunk Reviews: Is It Legit?

Chipmunk
Chipmunk
BusPlanner Inc.

Customer Experience

Positive experience9.4% of reviews
Neutral5.2% of reviews
Negative experience85.4% of reviews

~ Based on 213 written reviews from the US App Store.

What users say about Chipmunk

Is Chipmunk Safe?

Chipmunk appears safe based on user ratings. AppsHunter Safety Score for Chipmunk is 85/100.

This assessment is based on 2,525 user ratings, with an App Store average of 4.3/5.

Safety Analysis

73.7% of ratings point to a safe experience
4.3% of ratings suggest some concerns
22.0% of ratings point to a risky experience

~ Based on 1,312 App Store ratings for Chipmunk.

Is Chipmunk Legit?

Chipmunk appears to be a legitimate app. AppsHunter Legitimacy Score for Chipmunk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mr Eral (the goat bus driver)

And the app is ok

Nonfunctional app

This app does not work on a daily basis and is a waste of school board resources. Do not recommend.

Ok but could use improvements

Seems to always error out saying” no internet connection” then it’ll refresh and be ok. Also can’t go on the ETA or how close the bus is, you have to memorize the bus route to know how approximate the bus is to arriving. Better than nothing though

Doesn't work

Bus almost never visible, location usually vastly delayed.

This app rarely works

This app would be great if it worked. Either the buses don’t report, or there are long delays in notifying the user where the bus is. It sends random messages throughout the day saying the bus is nearby, long after the student has arrived at school. There are no other alternatives to this app, however. I use an AirTag to know where my child is because this app sucks.
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Locked me out of my account

The chipmunk app has permanently locked me out of my account and I cannot get back in I entered the CORRECT username and password and it said it was incorrect then locked me out the app rarely worked since I had two separate buses but it was helpful for letting me know when my bus will be here but it did not always work
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Not reliable

Students disappear and app doesnt work

Unreliable

After the first week of school It was constantly tracking the wrong bus. At the third week of school my students bus was changed. It has been six weeks since then and all the students are switched to right bus. But the app is still tracking the old bus, or other random buses.

Technical difficulties

This app goes in and out as it pleases. Although i am very grateful for this app, sometimes it fails to respond in times I really need it to. Very useful though.

Terrible Tracking App!

⭐️

Terrible tracking. The map is hard to read, the bus location is often inaccurate, and the ETA makes little sense. It can say the bus is “approaching” while it is actually driving away, then suddenly show it as 0.9 miles away when it is already at my front door. The previous app was far better because it showed the actual route and made it obvious where the bus was. Chipmunk makes something that should be simple unnecessarily difficult.
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App could be better especially being it’s keeping track of our kids.

The app needs to be more like the find my app or Life 360

Better run another sprint on this one

Gps info doesn’t work because “bus is too far away” in rural areas 2 miles is not far, at 50mph it’s less than 3 minutes. The gps updates are too long between polls. Needs to be faster than every 30 seconds. Alerts don’t work on any version of iOS beside 26+. App is frequently down for maintenance and never gets better only worse. As of 9/23/26 the student information has been lost.

Tell your school district not to use this garbage.
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Bus

Good

the GPS is not real time

There is kind of delay of the GPS of bus position

Great app for peace of mind

It’s essential for daily life; the real-time GPS accuracy is excellent. It gives me great peace of mind to know exactly when my child's bus is arriving. It’s easy to use and saves a lot of time in the mornings. It would be great if they added an option to notify the driver directly if the child isn't attending that day, but overall, it works perfectly. Highly recommended!
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Bus Tracker

The Bus Tracker is currently not providing the Estimated Time of Arrival. It only states Bus Diver Not Reporting. This needs to be corrected.

Mapa bus

Solo x la mañana me apárese el buz en la tarde no me apárese en el mapa

Fail

App is a disaster. It never consistently works and finding bus information when it does work seems to change, not working consistently.
I question any school boards that select this app.

Worst app so far I used for school bus tracking

It’s confusing, unreliable, and makes it difficult to know where the bus actually is. There is definitely a lot of room for improvement

TERRIBLE

PGCPS needs to find a better and more reliable and accurate bus tracking system!! This app has not been correct ONE TIME! False arrival alerts. Does not show real time location. JUST HORRIBLE!