TERRIBLE SERVICE & ZERO SUPPORT FOR HOSTS
Extremely disappointed with this company. They have zero respect for hosts and completely lack basic communication etiquette.
No Support for Owners: My RV was returned damaged (broken sliding panel) and covered in pet hair in direct violation of the policy, yet this company refused to cover the actual repair and detailing costs.
Rude & Unprofessional: The way they communicate with hosts is extremely disrespectful and dismissive.
Unfair Claims Process: They side with rule-breakers and leave hosts to pay out-of-pocket for guest damage.
They do not protect the owners who supply vehicles for their platform. Stay away if you value your property!
No Support for Owners: My RV was returned damaged (broken sliding panel) and covered in pet hair in direct violation of the policy, yet this company refused to cover the actual repair and detailing costs.
Rude & Unprofessional: The way they communicate with hosts is extremely disrespectful and dismissive.
Unfair Claims Process: They side with rule-breakers and leave hosts to pay out-of-pocket for guest damage.
They do not protect the owners who supply vehicles for their platform. Stay away if you value your property!
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Bad experiences
Used this service twice. Both times found myself dealing with RV owners who weren’t forthcoming about problems. Problems ranging from the basic drivability and condition of repair of the vehicles, to cleanliness, and worst of all black tank problems—both times. Not coming back to this platform.
Don't use, they are on the RV owners side at all coast
Don't use, they are on the RV owners side at all coast
KOA TRIP
Excellent 🙏first time user
Pricing
The app is easy to use. But be careful when it comes to the final price. They will show one price per night while you are looking at the options. Then once you check out and they add all their fees the price becomes almost double what you thought it would be.
