Unresponsive
Appreciate if you could give importance to claims that have been lying with you for more than 2 weeks. The intensity of follow ups while you want me to avail your insurance vs. the support I get is inversely proportional. I will not be renewing my policy with you anymore. Utterly disappointed.
Very easy to use
Very convenient and easy to use. Policy management and service requests work seamlessly. Good improvements in the latest version.
The app or the site doesn’t work
There is no use of app or the site itself
Whenever you submit claim or check status it always shows load failed
What’s the use of it when you can’t do basic things
The entire company is fraud
Whenever you submit claim or check status it always shows load failed
What’s the use of it when you can’t do basic things
The entire company is fraud
Thanks to mumtaz
Mumtaz helped me get insurance for my car, he explained everything very politely and helped me choose the right add-on for my car. Thank you.
Amazing experience
Buying car policy was smooth. Team guided to choose best services.
Very good service
I was assisted by Sapna, she’s kind and helped me to complete the purchase of my insurance policy, go for it, they have very good service.
Best Service Provided By Team Of Chola
Their executive are very polite and helpful nature. I am since 2017, and there is no problem till now.
Insurance renewal process
Mr. Rohit from Chola MS provided excellent support and guidance throughout the insurance process. He clearly explained each coverage option—OD, TP, Zero Dep, and RSA—and followed up diligently to ensure a smooth policy purchase. Truly appreciate his help. Thank you.
Buying process is Fantastic Let’s hope for same experience during claim process.
Really fascinated by buying experience. Mr VIGNESH KADAM was fantastic guy who provides me with every detail during the buying process. Let’s hope the claim process if at all required, will be a more transparent and simple one.
Staff appreciation
Vighnesh has done an excellent job in customer service
“Smooth and Satisfying Experience”
“I am very satisfied with the services of Cholamandalam MS General Insurance. The process was smooth, quick, and hassle-free. Their customer support was very helpful and provided complete assistance. I truly recommend their services to others.”
Excellent service & Reliable Assistance
The policy was explained in details without any hidden conditions which my confidence in his service.
Performance
Easy to get all details about policy
Very Good
Mr Vikas helped in choosing the right add-ons and right premium for my car. He was very helpful. I would highly recommend Chola MS.
Best service with policy
I have a very nice experience with the team, specially Nandini Gupta who has helped me a lot in terms of deciding the policy to buy the policy with very smooth process
Thanks Nandini Gupta for your help
Thanks Nandini Gupta for your help
Great service
Nandini Gupta provided excellent customer service—patient, clear, and helpful. Insurance prices were competitive and transparent. Highly satisfied with the overall experience.
It was a very smooth process!!!!
It was a very smooth process to take insurance with Chola MS. I transferred my car insurance from TATA AIA to Chola MS, and Mr. Muthu provided clear information about the policy. He made the process very easy. Thank you, Mr. Muthu
Rating and review
I have interacted with Anitha kampli who is in customer support of chola ms and she has explained the policy very well nevertheless she has language problem to communicate in hindi. I appreciate her. Thank you chola ms
Great
The use of app have been very helpful. Got my policy renewed in very easy way and thanks to very professional team working for the company. Asif has been a great help and equipped with good knowledge about the product.
Thank you.
Thank you.
Good
Easily able to access all my policies including my corporate plan.
App has improved with wellness features too
App has improved with wellness features too
