Superior patient care
This note is to Mitzi Hackworth regarding a member of her staff, Monett Mack. Monett did a superb job of caring for me today. I had to drink a very large iced water with contrast. When I finished I was so cold that I was shivering and cuddling in my jacket trying to get warm. Apparently Monett noticed my discomfort and turned up with a warm blanket. I was so appreciative and want to give her kudos for seeing an uncomfortable patient and took the extra time and effort to help me. Thank you Monett!
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Communication
I tried to get year end patient paid summary for taxes. The person on the phone couldn’t help me, wouldn’t connect me with a supervisor, because I was beyond my boiling point and didn’t want to say anything inappropriate I hung up. I called patient representative, very pleasant, sent message to director of billing to call me. It’s weeks later, nothing. Technology doesn’t help, it hinders the person to person communication and kindness.
They want us to figure everything out on computer, MyChart. Forget the elderly, non users.
Remember we’re humans, not robots and take the time to provide one simple service like a report- patient paid year end
It’s easy, other networks have it.
I’ve been in healthcare my whole life.
And to find or be given a number or person to speak with, that’s becoming unavailable as well.
They want us to figure everything out on computer, MyChart. Forget the elderly, non users.
Remember we’re humans, not robots and take the time to provide one simple service like a report- patient paid year end
It’s easy, other networks have it.
I’ve been in healthcare my whole life.
And to find or be given a number or person to speak with, that’s becoming unavailable as well.
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The Best
I think CHRIST HOSPITAL NETWORK is the premier Hospital in the city of Cincinnati! From technicians to surgeons and everywhere in between everyone is kind, friendly and professional!
Hospital care
Hospital team are excellent
User Friendly
This app is straightforward and has made all the information I’ve needed concerning my healthcare within the Christ Hospital system easy to locate. Since I use multiple doctors within the system, I appreciate having my health records consolidated in one location. ❤️
Review
I’m older (71) and a … technophobe. This site is so easy to use and understand. Appreciate the time and effort to make it this way. Thanks!
Mr
Can’t get in through my app
Delivery
Love this place, wish I came here for all my deliveries. The staff were very understanding and will listen to you. They also let us have moments of undisturbed sleep which was amazing. Also they didn’t pressure me when I denied certain vaccines! I will recommend this place go future mothers! ❤️❤️❤️
Sketchy
There is someone named Rowen attached to my account. I feel this is a breech of privacy!
Great thanks
Love christ but have trouble with the app
Helpful
Very easy to set up and to use very happy with it in every way
High BP
Christ has done in a few visits what OSU couldn’t do in 3 years
Japiercey
I love the app . So helpful for getting results . Don’t have to bother doctor and office, unless I have questions.test results are there , sometimes before I get home.
Blood work
Lindsey was absolutely the best at her job. She made my mom feel so comfortable and was able to get blood work done on one try. Thank you so very much. Her nurses were amazing too.
Missing info
I used to be able to see the notes from the providers which helped greatly in advocating for my mother’s care. This info is missing with the “upgrade”.
Dr. Jeffery Murphy
The best ever.....!
All info in one spot
Love the Christ hospital app. Everything I need to know about my chart is quickly accessible including past and future appointments. Labs, tests, things to follow up on all there for easy access. If I go outside the Christ hospital network I have the info at my fingertips to be able to discuss with a different provider. Plus reminders are sent so I never miss an appointment. Convenient.
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Exemplary care!!!
Thank you Care Team of Christ Hospital!
Your professional and extremely caring staff have made my journey safe and positive! Simply the BEST!
Your professional and extremely caring staff have made my journey safe and positive! Simply the BEST!
My great Doctor and the staff .
Was at Christ Hospital this morning in the Endoscopy department. The nurses there are so amazing and take such great care of me. Katie and Jamie always takes such great care of me but today Jatie is off and Jamie was not my nurse but she still checked on me. My nurse that prepared me for surgery Maria was just like all your nurses the very best and Molly after the same great care. Dr. Jivan my pulmonologist is the greatest doctor I have ever had . He is the most giving caring and just the best . I wish I could nominate him for doctor of the year. Two nurses that work with Dr. Jivan and Zephyr valves Becca and Anna they are so amazing take great care of me schedule whatever super fast always. They always always take my call or return it in a very timely manner. I appreciate everyone there more than words can even say. Thank you to all of your great staff.
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Release of Information without consent
Not impressed with privacy protection. Provider released documents outside of the facility without my consent and now I’m having to jump through the hoops to try to appease the system.
