Chugach My Account

App is awful

App hardly ever works

Always a glitch, an issue

Incompatible with iOS 18

Broken in iOS 18

Nothing works after login

No recognition of tap/touch

Freezes at logon

Endless loading

Nothing ever loads

Lags all the time

Impossible to do anything

Cannot look at statements

Cannot make payments

Constant crashing

Infinite loading wheel

Payments show they went through but haven’t

Way too slow

App hardly very opens

Just spins and spins

App don’t work every single time

Keep loading and loading

Cut off/not centered

Basically not usable

Continuously loading and freezing

Takes forever to load up

Quits working

Spinning wheel of death

Slow, ugly, and outdated

Stuck on 'select account' screen

Unresponsive

Not laid out well for mobile devices

Simply does not work

Completely useless as an app

Every step of the way freezes

Hasn’t worked in months and months

Comes up and does nothing

Monthly ordeal

Waiting for it to load

Freezes at this point

Fails to connect

Still loading the thank you message

Can’t even login at all

Locks up and is virtually worthless

Slow and prone to freezing

BAD does not work!!!

App not working

Terrible app that works maybe 10% of the time

Payment has been late because this app doesn’t work

Website doesn’t work either

Absolute garbage

Payment didn’t go through on the app

Won’t tell you payment has confirmed

So slow

Sometimes have to revisit the app an hour later

Sits at the page with the loading icon spinning

Horribly slow

Barely click on anything

Waiting another 15 minutes for the next screen

Can only click one thing before the app seizes up

Have to close it all out and start over

Takes several tries for the app to even pull up your information

Annoying auto screen that then does pop up and is useless

App only buffers not allowing anyone to do anything

Unusable for months now

Goes slow, freezes, stalls every month

Usually I delete the app every 1-2 months out of sheer frustration

So slow

Ends up taking 45 minutes

Freezes with every move

Not sure at the end of the session if transaction actually went through

App has been trying to close for 15 minutes

Freeze all the time!

Gets stuck

Can’t close it

Consistent slow and freezes

There are times it just won’t load

App not working

Very slow

Can’t initially tell if your payment was sent

Showed Zero balance on the app but I got a late notice

Paid again plus the current month and got a disconnect notice

Every time I try to click on the app, it completely shuts down

Seems like it just doesn’t want to work

Can’t copy/paste username/password from password manager to app

Window go to bottom of screen when attempting

App freezes 80% of the time when trying to pay

App won’t open at all

Very slow and crashes all the time

Login and can’t even navigate

Initial pop up won’t exit out

Just stays frozen there

App freezes constantly

Not usable on iPhone nor iPad

Freezes as soon as it’s opened

Works occasionally

About 90% of the time it’s frozen

Mid payment it will freeze

Sometimes payment goes through sometimes not

No way to get rid of old accounts or ones that they mistakenly put in your name

Update app for iOS 18

Fix app to work with iOS 18

Update app to work with latest iOS release

Fix the app

Make the app better

Update your app

Fix your app

Update app please

Update app

Fix this garbage

Get new computer person

Update & fix this app

Fix it

Update to support modern screen sizes

Needs a lot of fixes

Please fix the app

Fix it ASAP

Needs Work

Needs an update

Needs an overhaul

Could be awesome if it didn’t freeze up