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CIBC US Mobile Banking

CIBC US Mobile Banking

by CIBC Bank USA Inc.

47 ratings
90 reviews
💰 Finance

Archived App (Last seen on 21 Nov 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 14, 2013
  • May 12, 2025

Features

Developer

CIBC Bank USA Inc.
✨Promote your app ✨
CIBC US Mobile Banking screenshot #1 for iPhone
CIBC US Mobile Banking screenshot #2 for iPhone
CIBC US Mobile Banking screenshot #3 for iPhone
CIBC US Mobile Banking screenshot #4 for iPhone
CIBC US Mobile Banking screenshot #5 for iPhone
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📌Ready
Reviews summary↘︎
⭐90
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your finances conveniently from your mobile device. View account balances, transfer funds, pay bills, and deposit checks securely. Find nearby ATMs and contact customer support.

✓View account balances and transactions
✓Transfer funds between accounts
✓Send money via People Pay
✓Deposit checks with photos
✓Pay bills electronically
✓Schedule future payments
✓Find ATMs and banking centers
Show original description

What users say

Summarized from real user reviews of CIBC US Mobile Banking. Based on 47 reviews and a 2.1/5 average, it highlights the 4 positives and 10 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Simple to use (for basic functions)
  • 👍Can view account balance
  • 👍Mobile deposit works (sometimes)
  • 👍Face ID works (sometimes)

Negative things

  • 👎Extremely limited functionality
  • 👎Outdated interface/UI
  • 👎Frequent login issues
  • 👎App crashes often
  • 👎Cannot perform basic banking tasks
  • 👎Web version is better
  • 👎Canadian version is superior
  • 👎Unreliable
  • 👎Poorly designed
  • 👎Difficult to use abroad
See all reviews

What's New in CIBC US Mobile Banking

5.0.42.399

May 12, 2025

This update contains bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Fix

Mobile app hasn’t worked in a couple days. If you’re pushing out your new app early, that’s fine, but we can’t wait until the end of the month and not have a working app because you can’t mobile deposit through the web. I deleted the app, reinstalled it, and it won’t let me login. Your customers deserve a working mobile app.
Show more
Klak15Klak15

WORST BANKING APP

Cannot do basic banking funtions via app. Went abroad and it wont sign in. Called and they couldnt find an issue…. Do not trust this app for accessing your funds while abroad
Hussy12334Hussy12334

Zelle in app

Limit 500 per day.
NicknameIsNotImportantNicknameIsNotImportant

Great Bank, Minimally useful Mobile App

⭐️⭐️⭐️
sty009sty009

Pointless App- No Helpful Features

Just as the reviews before mine say- this app is pretty much as useful as being a button on your screen to press and do nothing for you beside see your account balance. You have to call customer service or use their website on a computer to navigate any personal information, transfer externally, etc., anything that you can do easily on any other banking app. They can and should be doing better- not sure what they’re waiting for. Pay someone to make a useful app for your customers!
Show more
Jonathan CJonathan C
See 85 more reviews

Developer apps

CIBC US BNB Mobile
CIBC US BNB Mobile

by CIBC Bank USA Inc.

💰 Finance

(6)

Free
See developer apps

User experience

🐞

Reported Bugs

23 issues

Mobile app not working

Bug

Cannot login

Bug

Won't sign in abroad

Bug

No OTP received

Bug

App crashes

Bug

Zelle does not show up

Bug

Login issues

Bug

App is unavailable

Bug

Access to server forbidden

Bug

No code sent for login

Bug

FaceID fails

Bug

2FA issues

Bug

Font too small on login

Bug

Update broke sign in

Bug

Error 0014

Bug

App won't open

Bug

Cannot make deposits

Bug

Cannot make transfers

Bug

App not loading front page

Bug

Touch ID not working

Bug

Endless login loop

Bug

App crashes on check deposit

Bug

App not working on Mac

Bug
✨

Requested Features

15 requests

Improve digital services

Feature

Make a useful app

Feature

Add more features

Feature

Improve UI/UX

Feature

Add Zelle functionality

Feature

Allow external transfers

Feature

Allow viewing account numbers

Feature

Allow viewing routing numbers

Feature

Add future-dated transfers

Feature

Improve check deposit process

Feature

Add running balance

Feature

Make app landscape compatible for iPad

Feature

Improve verification process

Feature

Add dark mode

Feature

Update for 5G support

Feature

FAQ

What can I do with the CIBC US Mobile Banking app?

The app allows you to bank anytime, anywhere. You can view your account balances and recent transactions, transfer funds between your CIBC US accounts, use the People Pay system to send money to others, deposit checks by taking photos, and pay your bills electronically. You can also schedule future payments and find nearby ATMs or banking centers.

Is there a cost to use the CIBC US Mobile Banking app?

No, CIBC US does not charge any fees for using its mobile banking app. However, standard message and data rates from your mobile carrier may still apply. You will need an eligible CIBC US deposit account and CIBC US NetBanking account to use the app.

How do I set up and use the mobile deposit feature?

To use mobile deposits, you will need to take a photo of your checks through the app. The feature requires verification, and funds from mobile deposits are not available for immediate withdrawal. An eligible CIBC US deposit account and CIBC US NetBanking account are required to use this feature.

What are the requirements to use the CIBC US Mobile Banking app?

To use the app, you must have an eligible CIBC US deposit account and CIBC US NetBanking services. You will need to enter your existing CIBC US NetBanking User ID and password once you have downloaded the app. A supported mobile device is also required.

How can I get help or report issues with the app?

If you have questions or comments about the mobile app, you can contact CIBC US directly. Reach out via email at US.ebanking_support@cibc.com or by phone at 877-448-6500. You can also contact a representative for questions related to your account.