Solid App. Needs Dark Mode!
Almost perfect - please add a dedicated dark mode! Smart Invert in Per-App Settings doesn’t work.
MMetoxetron
Do not open a checking account here.
Randomly cancels money transfers, company RANDOMLY blocks card use. I just moved to a new state and have been using the card everyday for the week I’ve been here. Today I went to get groceries and the card was declined even though I had more than enough in my account. I got a fraud alert txt, verified it was me making the purchase, card still would not work. Customer service agent said there was NO problem with my card or account and that I should try again another day….had to leave my very full cart at the store and am moneyless until my card starts working on its own I guess. 0/10 BANK SOMEWHERE ELSE.
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JJesusisGODyaknow
Response from developer
Hi JesusisGODyaknow, We're very sorry to hear about this experience and understand how disruptive it can be when you're unable to access your funds, especially during an important purchase. Providing a reliable and seamless banking experience is our goal, and we regret that we fell short. We'd appreciate the opportunity to review what happened and work toward a resolution. Please contact us at asupport2@axosbank.com with your contact information so our team can assist you directly and help make things right.
App does not update
It’s been a few months now and this app stopped updating. It simply shows “no transactions” when there are. It makes it extremely hard to check to see if a particular transaction has occurred. Have I been paid? Has that transaction gone through? I have absolutely no idea.
There is no excuse for 1) no fixing this and 2) not keeping your customers apprised of your progress.
There is no excuse for 1) no fixing this and 2) not keeping your customers apprised of your progress.
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Aayoungrn0000
Previous version worked better
Since this last update I can’t log in using my fingerprint. I have to type my login information every time.
Llcaraza
Low functionality
There’s no way to see your individual account info. Clicking on the “account snapshot” (which only shows the total of all internal and external accounts) takes you to a page where they try to see you banking services.
LLiveJazzLives
