Previous version worked better
Since this last update I can’t log in using my fingerprint. I have to type my login information every time.
Low functionality
There’s no way to see your individual account info. Clicking on the “account snapshot” (which only shows the total of all internal and external accounts) takes you to a page where they try to see you banking services.
Check deposit problem
Mobile deposit has not worked properly for months. Camera won't take the photos without a big delay and sometimes not at all.
Terrible
The app is never up to date, rarely reflects correct balances and now it’s saying that I don’t have an account at all.
“No transactions”?
I have been with UFB for over 3 years but in the last couple of months the app has started saying that my accounts have “no transactions” to display when I log on. This is clearly false as I use my checking account nearly daily. Also the last time I went to deposit a check it said that I needed to open an account to do so! I have multiple accounts open. How else do you think I got onto the app! This app was OK before but now it is basically useless. Not sure how much I can trust an online bank that isn’t transparent and doesn’t allow for basic online functions.
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