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Pibank USA

Pibank USA

by Intercredit Bank NA

207 ratings
155 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • July 3, 2024
  • August 20, 2026

Features

Developer

Intercredit Bank NA
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Pibank USA screenshot #1 for iPhone
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About

This app provides a high-yield personal savings account to help you manage and grow your money. Access your account from any device, view transaction history, and update personal information securely. Enjoy competitive interest rates with no minimum deposit or fees.

✓High-yield savings account
✓No minimum deposit
✓No fees
✓Biometric login
✓Transaction history
✓Manage personal info
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What users say

Summarized from real user reviews of Pibank USA. Based on 207 reviews and a 2.1/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Simple and straightforward app
  • 👍Easy to use
  • 💰Offers high interest rates
  • 🤝Good customer service

Negative things

  • 🐛Buggy app with frequent crashes
  • 🔒Security and login issues
  • 🔄Unreliable transfers and withdrawals
  • 🕰️Slow and unresponsive app
  • 🚫Limited functionality
See all reviews

What's New in Pibank USA

5.0.0

August 20, 2026

General improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Awful app

I read warnings about this bank and its terrible app but decided to proceed anyway because it is FDIC insured and figured I’d only be making occasional transactions and transfers for a long term savings. Well, it truly is awful…. Every login is so frustrating, glitch after glitch, troubles transfers from my already linked checking account (and don’t get me started about how long it took to link my checking due to the glitchy app). I’d suggest putting your money in a more reputable well known online savings account even if Pibank has the most competitive interest earnings at the time you choose to open (it’s significantly decreased since I joined anyway). I don’t trust a bank with such a poor quality app that clearly makes no attempt to fix it despite multiple negative reviews.
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DannyM1864DannyM1864

Response from developer

Hi @DannyM1864, we're truly sorry to hear about your experience and understand your frustration. Thank you for sharing your feedback, we're constantly striving to improve and provide the best possible service. If you have any additional feedback or need assistance, please contact us at 954-636-7777, 1-877-678-0888 or info@pibank.com, you may also schedule a callback at www.pibank.com/help-center/. We're here for you.

App Freezing up

I am not able to check my account because the App os Freezing up after I log in. I tap on the three lines on top right corner and the app Freezes. Please fix this asap because this app is the only way I can access my money.
$TonyTone$$TonyTone$

Login broken

Login has been broken for months, across multiple app updates
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poorly coded app

over the last few months the app has degraded heavily to the point where after lowering the APY by 0.5% I’m ready to put my money into a different bank. face ID no longer works, the app doesn’t remember passwords or allow me to paste it or auto fill from the apple or chrome password manager, so whenever i want to use the app i have to type out my long complicated password.
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L8r_Space_CowboyL8r_Space_Cowboy

Save time and your money Denial despite mtg qualifications & refusal to delete personal data

Safe your engery ans invest elsewhere. Do not let the high interest rate fool you; dealing with PiBank is a nightmare. Their automated onboarding and biometric verification systems are completely broken—frequently rejecting applicants with Tier-1 credit and immaculate documentation, only to keep their highly sensitive personal information on file with zero option for a manual review. When calling to ask why the account was not eligible, agent could tell provide any insight other than image not verified, yet when selfie was taken it showed “green”’as in good. When asking to speak to supervisor was told they would get back to me in 7 days - that’s horrible customer service for a bank trying to get new money. At this point, I demanded my social, license, picture and all personal data deleted and the representative wouldn’t do anything other than say it was safe. A complaint has been filed with FTC. Going to banking commission next to shut down these types of sketchy online bank operators.
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Aspiring11Aspiring11

Response from developer

Hi @Aspiring11, thank you for reaching out. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience you experienced during your account opening process. Pibank is an FDIC-insured and federally regulated institution committed to transparency, security, and reliable service. Protecting our customers' personal information is one of our top priorities. We'd like to escalate your case to the appropriate team for review. Please contact us at 954-636-7777, toll-free at 1-877-678-0888, email us at info@pibank.com, or schedule a callback at pibank.com/help-center. We're here to help!

See 150 more reviews

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User experience

🐞

Reported Bugs

3 issues

Inability to log in or access account

Bug

Freezing and crashing during use

Bug

Inconsistent app behavior

Bug
✨

Requested Features

3 requests

ACH transfer support

Feature

Web-based banking option

Feature

Improved customer communication

Feature

FAQ

What does the Pibank USA app do?

The Pibank USA app allows you to manage and grow your savings through a high-yield personal savings account. It simplifies money management from any device, offering features like competitive interest rates, no minimum deposit, and no fees.

What are the key features of the Pibank USA app?

Key features include a competitive high-yield savings account with no minimum deposit or fees, secure biometric identification for login, at-a-glance account information, unlimited transaction history, and the ability to manage personal information.

Is the Pibank USA app free to use?

Yes, the app itself is free to use. The savings account also boasts no minimum deposit and no fees, including no transfer fees when using Plaid, making it a cost-effective way to save.

How do I access my account securely?

The app offers secure access through biometric identification, allowing you to use fingerprint or facial recognition to log in to your account quickly and safely.

What are the benefits of using this savings app?

The primary benefits include maximizing your savings with a top-tier interest rate, the flexibility to start saving with any amount due to no minimum deposit, and the peace of mind that comes with fee-free banking and secure mobile access.