App Freezing up
I am not able to check my account because the App os Freezing up after I log in. I tap on the three lines on top right corner and the app Freezes. Please fix this asap because this app is the only way I can access my money.
Login broken
Login has been broken for months, across multiple app updates
poorly coded app
over the last few months the app has degraded heavily to the point where after lowering the APY by 0.5% I’m ready to put my money into a different bank. face ID no longer works, the app doesn’t remember passwords or allow me to paste it or auto fill from the apple or chrome password manager, so whenever i want to use the app i have to type out my long complicated password.
Show more
Save time and your money Denial despite mtg qualifications & refusal to delete personal data
Safe your engery ans invest elsewhere. Do not let the high interest rate fool you; dealing with PiBank is a nightmare. Their automated onboarding and biometric verification systems are completely broken—frequently rejecting applicants with Tier-1 credit and immaculate documentation, only to keep their highly sensitive personal information on file with zero option for a manual review. When calling to ask why the account was not eligible, agent could tell provide any insight other than image not verified, yet when selfie was taken it showed “green”’as in good. When asking to speak to supervisor was told they would get back to me in 7 days - that’s horrible customer service for a bank trying to get new money. At this point, I demanded my social, license, picture and all personal data deleted and the representative wouldn’t do anything other than say it was safe. A complaint has been filed with FTC. Going to banking commission next to shut down these types of sketchy online bank operators.
Show more
Horrible Bank $15 Wire Fee
Do not get this App!! Charges you $15 Wire Fee every time you try to move your money out! Got charged $15 fee for moving $5 out to chase!!
