Horrible
Awful bank, awful app, awful rules, this bank is just all around annoying as it is horrible. They limit the amount of withdrawals and debits on your account, everything requires you write them an essay, they only allow ONE external account and they don’t make it easy to add it. Save yourself time and a headache. This bank sucks.
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Can’t wait to get out
This is the WORST bank I’ve ever dealt with. Transfers take a WEEK just to go between your own linked accounts, deposits are deemed “too large” and refused… on a business account!! And customer service sucks. I can’t imagine why Anderson recommends this bank. I can’t wait to get out of it.
1 week to deposit?
The deposit transfers take over a week which in this day and age seems kind of crazy. Bread savings offers slightly lower rates but quicker transferred times so I will be moving my funds there. Gave it a try but not for me. If you're somebody who wants to wait and doesn't mind the long transfer times then this might be for you
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Sketchy Terms
In short: 1. They will not give you a copy of the dozens of pages of terms they want you to agree to. 2. They won’t let you simply link your outside transfer account with the number and routing - they make you sign into your bank account with your username and password and give them consent to ALL of your banking information. 3. They take way too too many days for your money to clear after transfer in which you have access to it AND it starts earning interest. 4. The transfer limit within five days is very small 5. You can’t transfer money the day you want to - you have to wait five days - but then they make you choose five days ahead on the calendar. If that’s their “rule” why wouldn’t the first allowed date of transfer just automatically start on that day? - it’s a trash interface that’s why. 6. Customer service cops an attitude - something unheard at legit financial institutions. 7. 1 Star instead of 0 because they have decent interest rates (as of Oct 2025, at least).
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CANT SHUT DOWN ACCOUNT
They will not let me shut down my account. I’ve tried numerous times, been told it was disabled and going to be deleted, yet it is showing that it’s still active.
