Updated app, now it won’t open
Updated the app because my account stopped refreshing, and now the app won’t open at all. This is a problem as this nonfunctioning app is standing between me and MY MONEY
Great
Never had any issues with this bank and great high yield accounts
Dawna
I love this bank and how easy it is to transfer money in and out of my bank.
Difficult to bank with
I use several online banking apps and this is the worst by far. It’s difficult to navigate even the simplest of tasks. I am forced to ask customer service how to do menial transactions. I am pulling out my money as soon as I figure out how to do it. And their version of customer service is to send a message and wait a few hours for a response. Really?! I do not want to keep my money in this kind of fly by night organization any longer.
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Deposits and withdrawals are very slow
I’m happy with the higher interest rate than most for a high-yield savings account, however the app isn’t as smooth as it could be and the deposits take over a week to go in. I also read that withdrawals can take up to 10 days. It’s not a big deal unless something major happens and I need the money quickly.
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