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Cinépolis

Cinépolis

by IA interactive

800 ratings
334 reviews
🎬 Entertainment
🌐 Social Networking
Free

Details

  • Released
  • Updated
  • January 29, 2010
  • February 17, 2026

Features

Developer

IA interactive
✨Promote your app ✨
Cinépolis screenshot #1 for iPhone
Cinépolis screenshot #2 for iPhone
Cinépolis screenshot #3 for iPhone
Cinépolis screenshot #4 for iPhone
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Reviews summary↘︎
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❓5 answered
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📦~ in 3 weeks
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About

Easily find movie theaters, purchase or reserve tickets in just three steps, and order concessions for pickup. Join the loyalty program for exclusive benefits. Enjoy a seamless cinema experience from your phone.

✓Locate cinemas and change city
✓Buy or reserve tickets in 3 steps
✓Order food and receive pickup notifications
✓Register for Club Cinépolis benefits
✓View updated movie showtimes and titles
✓Check Club Cinépolis points
Show original description

What users say

Summarized from real user reviews of Cinépolis. Based on 800 reviews and a 1.7/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Entertainment app.

Positive things

  • 🚀Efficient app before updates
  • 👍Allowed payments with cards and PayPal

Negative things

  • 🐛Constant crashes and errors
  • 🔒Doesn't work outside of Mexico
  • 👎Terrible user experience
  • 💰Charges fees for ticket purchases
See all reviews

What's New in Cinépolis

5.12.7

February 17, 2026

Actualizamos nuestra aplicación para mejorar tu experiencia de compra.

User reviews

Most RecentHighest RatedLowest Rated

Mal UX y navegación

No tiene sentido que no te permita crear un perfil para poder hacer tus compras y colocar tu información personal sintiéndote seguro. No genera confianza y no te deja comprar las entradas, aparece un error. Inservible aplicativo. Incluso recomienda cines lejos a mi ubicación.
AsdfghjklñjostyayAsdfghjklñjostyay

Pésima app

De qué sirve un app de cine si no te permite comprar entradas????
paola246810paola246810

No funciona la compra digital

Es la peor aplicación de compras de boletas en línea que existe en Colombia. Es imposible hacer compras online. Es TEERIBLE
Alejandro S10Alejandro S10

No funciona

No funciona
jeanpierjpjeanpierjp

Mucho que mejorar

Tiene varios problemas: No permite colocar más de dos códigos promocionales a la vez mientras que la página web si lo hace. No permite sincronizar tu cuenta existente con la App. Cuando elijas un cine y una fecha y cambiar de cine se te quita la fecha elegida, esto hace que cometas errores comprando en la fecha deseada. Por último, a veces cuando le das comprar te da error y te regresa a la página principal.
Show more
frackhecfrackhec
See 329 more reviews

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User experience

🐞

Reported Bugs

4 issues

App doesn't load or open

Bug

Payment processing issues

Bug

Incorrect location detection

Bug

Syncing problems with user accounts

Bug
✨

Requested Features

3 requests

Restore previous app functionality

Feature

Allow payments with international cards

Feature

Improve app stability and reliability

Feature

FAQ

What can I do with the Cinépolis app?

The app allows you to find nearby cinemas, purchase or reserve movie tickets without waiting in line, and order food and drinks for pickup. You can also register for the Club Cinépolis loyalty program to access exclusive benefits and check your points balance.

Where is ticket purchasing available?

Ticket purchasing is currently available in Mexico, Costa Rica, Guatemala, Honduras, El Salvador, and Panama. Please note that a service fee applies to each ticket purchase.

How do I order food?

You can order your food and drinks directly through the app. Once your order is ready for pickup, you will receive a notification. Food ordering is currently available only in Mexico, and the menu is tailored to the cinema you select.

Is the app free to use?

The app itself is free to download and use. While the app is free, there may be costs associated with purchasing tickets and ordering food. A service cost is applied to each ticket purchase.

What are the system requirements for the app?

You will need an internet connection to use all the features of the application. The app automatically updates the movie listings, but you can also manually refresh the movie section by swiping down.