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CINQ by Coinstar

CINQ by Coinstar

Coins & Cash to Digital Money

100 ratings
57 reviews
💼 Business
💰 Finance
Free

Details

Released
July 29, 2024
Updated
October 15, 2026

Features

Developer

Coinstar Asset Holdings, LLC
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About

This app transforms cash and coins into digital funds for spending, holding, or transferring. It offers a reloadable debit card, a crypto wallet for buying and selling digital assets, and seamless integration with Coinstar kiosks. Enjoy 24/7 human customer support for all your financial needs.

✓Convert cash and coins to digital funds
✓Reloadable prepaid debit card
✓Buy, sell, and transfer cryptocurrencies
✓Load funds at Coinstar kiosks
✓Virtual and physical debit card options
✓24/7 human customer support
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What users say about CINQ by Coinstar

Reviews of CINQ by Coinstar are mostly negative: the Finance app is rated 3.5/5 from 100 App Store ratings. What users like most: easy to use and navigate, fast transfers and transactions. Top complaints: high fees (20-25%, no cap), app bugs and glitches. Summarized from real user reviews.

Positive things

  • 👍Easy to use and navigate
  • 🚀Fast transfers and transactions
  • 💡Expansion of features
  • 💳Debit card and crypto wallet integration
  • 💰Easy to load money onto card
  • ✅Quick registration process
  • ✨Nice design
  • 🏪Convenient Coinstar locations
  • 📈Great rates
  • 💸Low fees

Negative things

  • ❌High fees (20-25%, no cap)
  • 🐛App bugs and glitches
  • 🚫Login issues (loops back to sign in)
  • ⚠️Transactions not processing, money taken
  • ⏳Long refund/resolution times (3-5 business days, 10-15 business days for checks)
  • 📉Misleading fee information
  • ❓Customer support unhelpful/unresponsive
  • 🔒Account locked due to verification issues
  • 🚫Inability to withdraw or send funds
  • 📉Verification process broken/errors
  • 😠Frustrating customer service experience
  • 💸High spread fees (15%)
  • 🚫Money held without access
  • 🚫App should be removed from app store
See all reviews

What's New in CINQ by Coinstar

1.25.1

October 15, 2026

The latest changes to CINQ by Coinstar: • Fresh New Look – Enjoy an entirely new, upgraded app experience. • Crypto Support Discontinued – Cryptocurrency services powered by Zero Hash are no longer available in the app. Log in at CINQwallet.com to transfer your funds out. • iOS 18 or higher is now required to use the app. Keep your device updated to enjoy our latest features.

More

User reviews

Most RecentHighest RatedLowest Rated

Great

It had been perfect and works great. I have had zero issues.
EEvStar1979

Lame

Wasted my time to sign up thinking it would charge less of a fee to exchange coins. Nope. It’s like 1% less. Crazy considering they’re now making money off each transaction
CCurtdragon

Connection

When you log in sometimes the verification it’s not going through. It takes 48 hours to wait. Overall it’s working. You can see the balance and what you spend.
Eernie1012

Can’t log in/ SCAM

I use this app for direct deposit and I can’t log in and check my balances because this worthless app is not sending SMS codes! Trust the negative reviews and AVOID
CC17Vamp

The new email update

The new email update for verification is not active on the app and the sms push through verification does not work . I can not access my account for 3 days !!!!
B2Be aware 26
See 52 more reviews

User experience

🐞

Reported Bugs

16 issues

App loops back to sign in page

Bug

QR code scan not working (blank white box)

Bug

Transactions not processing after money is taken

Bug

Identity verification failing repeatedly

Bug

Account locked after verification attempts

Bug

Cannot access or send funds

Bug

App not allowing login after verification

Bug

Verification shows approved but account not upgraded

Bug

Error when trying to send funds

Bug

Verification not showing as complete after initial verification

Bug

Cannot upgrade account, country suggestions not appearing

Bug

Email not editable during verification

Bug

Cannot onboard at this time for verification

Bug

Link to confirm email not sent

Bug

App spins when trying to add name and address

Bug

Error code during identity verification

Bug
✨

Requested Features

4 requests

Improve identity verification process

Feature

Faster customer support response times

Feature

Clearer fee structure disclosure

Feature

Option to credit account instantly instead of refund checks

Feature

FAQ

What does CINQ by Coinstar do?

CINQ by Coinstar functions as a multi-functional digital wallet. It allows you to convert physical cash and coins into digital funds that can be spent, held, or transferred. The app also provides a reloadable debit card and a crypto wallet for managing digital assets.

What are the key features of CINQ by Coinstar?

Key features include the ability to convert coins and cash at over 10,000 Coinstar kiosks, a reloadable prepaid debit card accepted anywhere MasterCard is, and a crypto wallet powered by Zero Hash for buying, selling, and transferring over 30 cryptocurrencies. It also offers 24/7 customer support.

How much does CINQ by Coinstar cost?

The app itself is free to download and use. There are no monthly fees, purchase transaction fees, direct deposit fees, or in-network ATM fees for the debit card. However, fees may apply for certain transactions, such as converting coins and cash at kiosks.

Is CINQ by Coinstar compatible with my device?

The application is designed for mobile devices. While specific operating system requirements are not detailed, it is generally compatible with modern smartphones that can download and run applications from app stores.

What are common use cases for CINQ by Coinstar?

Common use cases include easily spending loose change by converting it to funds on a debit card, managing cryptocurrency investments directly from your phone, and having a secure digital wallet for everyday transactions. It's ideal for those who prefer a blend of cash and digital financial management.