Horrible design and implementation
We got this piece of trash at work and i was excited until I started using it. Calls randomly don’t go through. Sometimes people cant hear you when you answer. The interface is utter trash. You have to log in every 2 -3 days but it doesn’t show that you have to do so, it just doesn’t work. It doesn’t respect the iPhone do not disturb settings. Multiple taps to do anything. If you have any choice at all run away!
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Horrible
Drops calls constantly, and then takes forever to reconnect. Not good when working with patients.
Problem for years
Wont answer first call.
Constantly Hangs
This app hangs on the title screen and/or while importing native contacts almost 100% of the time. I can tell I’ve received a call but I can’t actually get the app to complete its opening processes to retrieve any information.
Death by Update
I have been using Jabber for a long time. Organization is 1000+ employees. When in the field I can look up any person in our organization. Love it. Problem is when an update is done on the system side our IT has to spend weeks to get it to work again. Might as well go back the contact index cards like the old days.
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Doesn’t work
I’ve tried for a week now working with my works IT support to get this app to work on my iPhone 17 pro max…. I updated the iOS, deleted apps, on their side they reconfigured everything multiple times. I have deleted and reinstalled the app numerous times. Still nothing. The app closes immediately once I am logged in. I can’t even click anything. This app is horrible and useless.
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Terrible Connectivity
Not consistent at all. If you use the phone a lot, be prepared for features to not work such as not receiving calls, conferencing not working, dropping calls, audio not coming through and generally unreliable app
Needs work
This app keeps logging me out and it’s VERY inconvenient for work. It also integrates calls with my personal phone call log and it doesn’t give me an option to stop it from doing that. I previously used 3CX and Jabber could really learn a lot from them. Transfer calls is also difficult for no reason. They should make it possible to transfer directly to VM with one click and not having to dial the entire extension number.
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Ios
On iPhone, Jabber disconnects when the app is not in the foreground, which causes the connection to drop. This is a significant issue.
Test updates in your lab!
The previous week the latest update crashed Android devices and now their recent update crashed iOS
Garbage app
It’s been years since I wrote the comment below they STILL haven’t fixed it!
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1. Cisco refuses to fix a problem that has been ongoing for several years — Jabber will not ring unless the app is active (ok), but it must be the focus and the phone can not be in sleep mode.
I HATE this garbage app and the fact that Cisco refuses to fix problems!
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1. Cisco refuses to fix a problem that has been ongoing for several years — Jabber will not ring unless the app is active (ok), but it must be the focus and the phone can not be in sleep mode.
I HATE this garbage app and the fact that Cisco refuses to fix problems!
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Disconnects frequently requires restarting
Have hard time using it almost everyday. Requires either restarting the cart or the app.
Call drop
Calls drop too often
Inventory Control
The app would be worlds better if it stayed alive instead of closing automatically after not being used for a while. The whole point of the app is to be able to still connect to the Cisco network while being on the go. Android doesn’t have this issue, just IOS. The app is basically useless if it’s going to be “log out” after I lock my phone.
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Terrible
Bad app, rings and won’t let you answer. Shows missed calls even though it never rang. Decent when it functions properly but that is rare
Big failure
Could Cisco explain to us how a phone App like Jabber only works if you have it active on the main screen , otherwise, it doesn’t work at all . Of course the application is open in the background. The application doesn’t understand being opened on the background as it has to be active on the main screen.
Cisco, a multi billion dollar company doesn’t know how to make a mobile App. In contrast I had Avaya App before it worked perfectly.
What a shame!
Cisco, a multi billion dollar company doesn’t know how to make a mobile App. In contrast I had Avaya App before it worked perfectly.
What a shame!
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Приложение из каменного века
Очень ресурсоемкое и требовательное а каналам связи, приложение из каменного века
iOS 17+.
Jabber will not work on the iPhone 17.
Does not stay connected unless the app is open
Not sure what wrong with the latest version but Jabber will not stay connected in the background - so calls do not come through unless you keep the app open. This really needs to be resolved.
Garbage app
1. Cisco refuses to fix a problem that has been ongoing for several years — Jabber will not ring unless the app is active (ok), but it must be the focus and the phone can not be in sleep mode.
2. It has just come to my attention that my work voicemail (Jabber) is picking up calls to my PERSONAL CELL PHONE NUMBER. Do not blame the call forwarding setting on my cell phone — it is off and has ALWAYS been off!
I HATE this garbage app and the fact that Cisco refuses to fix problems!
2. It has just come to my attention that my work voicemail (Jabber) is picking up calls to my PERSONAL CELL PHONE NUMBER. Do not blame the call forwarding setting on my cell phone — it is off and has ALWAYS been off!
I HATE this garbage app and the fact that Cisco refuses to fix problems!
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