Comparison

Cisco Jabber vs Web

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cisco Jabber

This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.

Highlights
  • Instant messaging and presence
  • Integrated voice and video calling
  • Visual voicemail
  • Escalate to WebEx meetings
  • Cross-platform compatibility
Features
Read full description

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber

About

Web

Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.

Highlights
  • Secure intranet access
  • No manual VPN connection
  • Centralized bookmark management
  • Add, edit, and remove bookmarks
  • QR code scanning
  • Access web apps
Features
Read full description

Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID

Screenshots

Cisco Jabber4 screens
Web4 screens

Verdict

The call

Cisco Jabber and Web both sit at 4.6 stars, but that hides the real split: 27% of Cisco Jabber's written reviews are positive against 18% of Web's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Cisco Jabber against 4.5 for Web. Both are backed by a comparable volume of ratings — 17K and 22K respectively. Written reviews are what separate them: 27% of Cisco Jabber's written reviews are positive against 18% of Web's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 26, 2026.

Scorecard1 real difference · 9 level
Cisco Jabber versus Web: the parameters behind the verdict, then further details
ParameterCisco JabberWeb
PriceFreeFree
Rating4.6 (17K ratings) — better4.5 (22K ratings)
Positive reviews27.1% of reviews — better17.6% of reviews
Number of ratings17K22K — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size170 MB97 MB
Age rating4+4+
DeveloperCiscoAirWatch, LLC

Customer experience

Cisco Jabber

All ratings16,760 ratings
Positive89.6%
Neutral3.8%
Negative6.6%
Written reviews354 reviews
Positive27.1%
Neutral12.1%
Negative60.7%

Web

All ratings22,445 ratings
Positive86.6%
Neutral4.2%
Negative9.2%
Written reviews193 reviews
Positive17.6%
Neutral7.3%
Negative75.1%

User reviews

Cisco Jabber

From 17K App Store ratings

What we love

  • 🚀 Works well when it's working
  • 👍 Good app when it functions properly
  • 🚀 Excellent video and audio quality

Room to improve

  • 🐛 Frequent disconnections and login issues
  • 🐛 Unreliable notifications and missed calls
  • 🐛 Compatibility issues with newer iOS versions
  • 🐛 Crashes and freezes
  • 🔋 High battery consumption

Web

From 22K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Fast and responsive
  • 📲 Convenient mobile access

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🔌 Connectivity issues
  • 📄 Rendering problems with certain pages
  • 🔒 Security and profile initialization errors

Bugs and requests

Cisco Jabber

Reported bugs

3 issues
  • Inability to receive calls when app is in background
  • Notifications not working as expected
  • Frequent need to log in and reconnect

Requested features

3 requests
  • Allow customization of ringtones
  • Improve syncing of chat history across devices
  • Add support for iPad multitasking

Web

Reported bugs

3 issues
  • Incompatibility with iOS 14.5 and later
  • Kiosk mode issues after recent update
  • Inability to download/print payslips

Requested features

3 requests
  • Dark mode option
  • Face ID/Touch ID support
  • Improved offline functionality

In-app purchases

None

Cisco Jabber

No in-app purchases

None

Web

No in-app purchases

Questions

Is Cisco Jabber free?
Cisco Jabber is free to download, with no in-app purchases.
Is Web free?
Web is free to download, with no in-app purchases.
Which has better reviews, Cisco Jabber or Web?
Cisco Jabber is rated higher. Cisco Jabber averages 4.6 out of 5 from 17K ratings, while Web averages 4.5 from 22K ratings.
Do Cisco Jabber or Web have ads?
Neither Cisco Jabber nor Web shows ads.
Which is updated more often, Cisco Jabber or Web?
Cisco Jabber ships an update every 2 months, and Web every 2 months. Most recently, Cisco Jabber was updated on September 26, 2026 and Web on September 26, 2026.

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