Cisco Jabber vs Web
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cisco Jabber
This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.
- Instant messaging and presence
- Integrated voice and video calling
- Visual voicemail
- Escalate to WebEx meetings
- Cross-platform compatibility
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Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber
Web
Access company intranet, internet, and web apps securely and intuitively. This app provides instant access to internal network sites without manual VPN connection, and organizes all your bookmarks in one place. It also features a built-in QR code scanner.
- Secure intranet access
- No manual VPN connection
- Centralized bookmark management
- Add, edit, and remove bookmarks
- QR code scanning
- Access web apps
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Experience intuitive, secure browsing across intranet, internet, and web apps. Workspace ONE Web gives you instant access to your company’s internal network sites while you’re on the go without the hassle of manually connecting to a VPN. **Instantly Access Company Sites and Intranet** Enjoy frictionless access to your organization’s websites and intranet in a flash without manually configuring a VPN. **Find All of Your Bookmarks in One Place** Your company can push bookmarks down to your app for you to easily locate. You can also edit and remove bookmarks or add your own. Having a hard time locating your bookmarks? Tap the action grid at the bottom and tap “Bookmarks”. **Scan QR Codes on the Fly** Need to scan a QR code? Navigate to the Browser’s URL address bar, tap the code on the right, enable access to the camera and your device is ready to scan! To optimize security and productivity for your device, Omnissa will need to collect some device identity information, such as: • Phone Number • Serial Number • UDID (Universal Device Identifier) • IMEI (International Mobile Equipment Identifier) • SIM Card Identifier • Mac Address • Currently Connected SSID
Screenshots
Verdict
Cisco Jabber and Web both sit at 4.6 stars, but that hides the real split: 27% of Cisco Jabber's written reviews are positive against 18% of Web's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Cisco Jabber against 4.5 for Web. Both are backed by a comparable volume of ratings — 17K and 22K respectively. Written reviews are what separate them: 27% of Cisco Jabber's written reviews are positive against 18% of Web's.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 26, 2026.
| Parameter | Cisco Jabber | Web |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (17K ratings) — better | 4.5 (22K ratings) |
| Positive reviews | 27.1% of reviews — better | 17.6% of reviews |
| Number of ratings | 17K | 22K — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 170 MB | 97 MB |
| Age rating | 4+ | 4+ |
| Developer | Cisco | AirWatch, LLC |
Customer experience
Cisco Jabber
Web
User reviews
Cisco Jabber
From 17K App Store ratingsWhat we love
- 🚀 Works well when it's working
- 👍 Good app when it functions properly
- 🚀 Excellent video and audio quality
Room to improve
- 🐛 Frequent disconnections and login issues
- 🐛 Unreliable notifications and missed calls
- 🐛 Compatibility issues with newer iOS versions
- 🐛 Crashes and freezes
- 🔋 High battery consumption
Web
From 22K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Fast and responsive
- 📲 Convenient mobile access
Room to improve
- 🐛 Frequent crashes and freezes
- 🔌 Connectivity issues
- 📄 Rendering problems with certain pages
- 🔒 Security and profile initialization errors
Bugs and requests
Cisco Jabber
Reported bugs
3 issues- Inability to receive calls when app is in background
- Notifications not working as expected
- Frequent need to log in and reconnect
Requested features
3 requests- Allow customization of ringtones
- Improve syncing of chat history across devices
- Add support for iPad multitasking
Web
Reported bugs
3 issues- Incompatibility with iOS 14.5 and later
- Kiosk mode issues after recent update
- Inability to download/print payslips
Requested features
3 requests- Dark mode option
- Face ID/Touch ID support
- Improved offline functionality
In-app purchases
Cisco Jabber
No in-app purchases
Web
No in-app purchases









