Citrix Workspace vs Cisco Jabber
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citrix Workspace
Access your company's SaaS, web apps, mobile apps, files, and virtual desktops from any device. Stay productive on the go with seamless access to your work environment, just as you would in the office. Requires company IT setup.
- Access SaaS and web apps
- Access mobile apps
- Access virtual apps and desktops
- Access files
- Work from any device
- Report issues to IT
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Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.
Cisco Jabber
This application provides a unified communication experience, offering presence, instant messaging, voice, voice messaging, and video calling. It allows users to escalate calls into multi-party conferences and integrates with other collaboration tools.
- Instant messaging and presence
- Integrated voice and video calling
- Visual voicemail
- Escalate to WebEx meetings
- Cross-platform compatibility
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Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber
Screenshots
Verdict
The clearest difference is review sentiment: Citrix Workspace at 49% against Cisco Jabber's 27%. Citrix Workspace also leads on update cadence (monthly vs every 2 months). Cisco Jabber's advantage is rating (4.6 vs 4.3). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Cisco Jabber holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 6.4K and 17K respectively. Written reviews complicate that: 49% of Citrix Workspace's written reviews are positive against 27% of Cisco Jabber's, so the app with the better star average is not the one people write more warmly about.
Citrix Workspace ships an update monthly, Cisco Jabber every 2 months. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | Citrix Workspace | Cisco Jabber |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (6.4K ratings) | 4.6 (17K ratings) — better |
| Positive reviews | 49.2% of reviews — better | 27.1% of reviews |
| Number of ratings | 6.4K | 17K — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch — better |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 170 MB |
| Age rating | 4+ | 4+ |
| Developer | Citrix Systems, Inc. | Cisco |
Customer experience
Citrix Workspace
Cisco Jabber
User reviews
Citrix Workspace
From 6.4K App Store ratingsWhat we love
- 🚀 Works great on iPad
- 👍 Reliable and consistent
- 🚀 Fast and responsive
- 🚀 Convenient remote access
Room to improve
- 🐛 Buggy and unstable
- 🐛 Freezes and crashes frequently
- 🐛 Keyboard and mouse issues
- 🐛 Compatibility problems with new devices
- 🐛 Unreliable login and authentication
Cisco Jabber
From 17K App Store ratingsWhat we love
- 🚀 Works well when it's working
- 👍 Good app when it functions properly
- 🚀 Excellent video and audio quality
Room to improve
- 🐛 Frequent disconnections and login issues
- 🐛 Unreliable notifications and missed calls
- 🐛 Compatibility issues with newer iOS versions
- 🐛 Crashes and freezes
- 🔋 High battery consumption
Bugs and requests
Citrix Workspace
Reported bugs
4 issues- Cursor position issues when zoomed in
- Keyboard shortcuts not working properly
- Frequent disconnections and login failures
- Incompatibility with iOS 13 and newer
Requested features
4 requests- Full mouse and trackpad support
- Improved keyboard integration
- Better external display support
- Microphone and camera access
Cisco Jabber
Reported bugs
3 issues- Inability to receive calls when app is in background
- Notifications not working as expected
- Frequent need to log in and reconnect
Requested features
3 requests- Allow customization of ringtones
- Improve syncing of chat history across devices
- Add support for iPad multitasking
In-app purchases
Citrix Workspace
No in-app purchases
Cisco Jabber
No in-app purchases
Questions
Is Citrix Workspace free?
Is Cisco Jabber free?
Which has better reviews, Citrix Workspace or Cisco Jabber?
Do Citrix Workspace or Cisco Jabber have ads?
Which is updated more often, Citrix Workspace or Cisco Jabber?
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