Citrix Workspace vs Smart Log On
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Citrix Workspace
Access your company's SaaS, web apps, mobile apps, files, and virtual desktops from any device. Stay productive on the go with seamless access to your work environment, just as you would in the office. Requires company IT setup.
- Access SaaS and web apps
- Access mobile apps
- Access virtual apps and desktops
- Access files
- Work from any device
- Report issues to IT
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Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.
Smart Log On
Securely log in to accounts without passwords using behavioral modeling and multi-factor authentication. Authorize requests in real-time from your registered device, with an offline option for authentication.
- Passwordless login
- Behavioral modeling
- Multi-Factor Authentication (MFA)
- Real-time authorization
- Offline authentication option
- Risk-based authentication
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Experience the passwordless identity authentication for log-ons using the Smart Log On. It uses behavioral modeling and Multi Factor Authentication (MFA), adding extra security to authorize each authentication request in real-time through the registered device. With the TOTP option, you can authenticate eligible device even when it’s offline. Smart Log On analyzes each log-on and/or transaction using the risk based Cognitive Continuous Authentication™ platform, giving the added control and identity protection. Smart Log On works with multi-factor intelligence platform provided by SecureAuth Corporation.
Screenshots
Verdict
The clearest difference is rating: Citrix Workspace at 4.3 against Smart Log On's 3.0. Citrix Workspace also leads on review sentiment (49% vs 17%) and ratings volume (6.4K vs 26). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Citrix Workspace holds the better App Store score, 4.3 against 3.0. That said, the two scores are not equally well evidenced: Citrix Workspace has 6.4K ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 49% of Citrix Workspace's written reviews are positive against 17% of Smart Log On's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 22, 2026 and September 18, 2026 respectively.
| Parameter | Citrix Workspace | Smart Log On |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (6.4K ratings) — better | 3.0 (26 ratings) |
| Positive reviews | 49.2% of reviews — better | 16.7% of reviews |
| Number of ratings | 6.4K — better | 26 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 104 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | Citrix Systems, Inc. | Acceptto Corporation |
Customer experience
Citrix Workspace
Smart Log On
Bugs and requests
Citrix Workspace
Reported bugs
4 issues- Cursor position issues when zoomed in
- Keyboard shortcuts not working properly
- Frequent disconnections and login failures
- Incompatibility with iOS 13 and newer
Requested features
4 requests- Full mouse and trackpad support
- Improved keyboard integration
- Better external display support
- Microphone and camera access
Smart Log On
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Citrix Workspace
No in-app purchases
Smart Log On
No in-app purchases
Questions
Is Citrix Workspace free?
Is Smart Log On free?
Which has better reviews, Citrix Workspace or Smart Log On?
Do Citrix Workspace or Smart Log On have ads?
Which is updated more often, Citrix Workspace or Smart Log On?
Other comparisons
