Citibus Access User Reviews

Top reviews

Can’t tell time

Trying to book a ride to boot at 9:00 am and it said it was not during working hours but it was. I tried to book a ride for 4 pm and it booked for 8:30 am

Response from developer

Hi, sorry for the inconvenience caused. Can you please share the details of the issue at support@spare.com so that we can check and assist you better? Thanks!

City Bus app

Can never log into the app anymore it’s useless

Very disappointing

This could have great potential. However, to get a ride seems impossible! I even stayed up until midnight to book my ride for today and nothing would pop up! It continued to say “out of service hours” or an option would pop up and then quickly disappear. So not only am I tired, but I am still unable to book my ride! Thanks. For nothing.
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Trash

You can literally never find a ride so this app is a waste of data and time

Never refund your money when the driver cancels your ride

They always charge you whether or not they have picked you up. The GPS is hardly accurate.

Help

Needs account recovery and real-time inbound and outbound bus tracking info. Can’t log-in because my numbers different and there isn’t an option for account recovery via email.

Great way to get around!

I’ve found this app to be easy to use and reliable.

Life changing

This service means so much to me! Its hard for me to get places because my leg but now its so much better. App is easy to use thank you thank you

accessibility problems

This app have lots of accessibility problems with screenreaders. The destination isn't read properly. The Gps doesn't seem very accurate, and times are over 2 hours to get a ride in most places. Not good if they plan to compete with Uber and Lyft. rides are becoming harder to obtain.