GoPass vs Citibus Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GoPass
This app simplifies public transit by allowing users to purchase and store mobile tickets for multiple transit agencies. It offers real-time trip planning, navigation, and a digital wallet for convenient payments.
- Mobile ticketing
- Real-time trip planning
- Digital GoPass Wallet
- Cash to mobile option
- Save favorite routes
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A better way to pay and ride. GoPass is the all-in-one travel tool that is like having a travel-sized tour guide at your side. GoPass is the easy way to buy transit passes for DART, Trinity Metro, Tulsa Transit, Star Transit, CitiBus, DCTA and CCRTA – right on your phone! GoPass is so easy to setup and use – you’ll never buy a paper ticket again! Features include: - Mobile ticketing which allows you to purchase passes and store them for up to 60 days. - Real-time trip planning with step-by-step navigation. - Digital GoPass Wallet allowing you to store multiple credit cards or utilize Apple Pay for convenient purchasing. - Cash to mobile option allowing you to load cash to your GoPass Wallet at retail locations. - Personalize the app by saving your favorite routes, stops and pass types. - Ability to send feedback directly from the app.
Citibus Access
This public transit service provides paratransit transportation for individuals with disabilities or health conditions that prevent them from using regular buses. It offers wheelchair-accessible van service to transport eligible riders from their origin to their destination, meeting ADA requirements.
- Paratransit transportation
- Wheelchair-accessible vans
- Origin to destination service
- ADA compliant
- Eligibility based on ADA criteria
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Citibus Access is a public transit service for people who are unable to use regular fixed-route buses because of a disability or a disabling health condition. Citibus Access paratransit transports eligible riders from their origin to their destination in wheelchair-accessible vans. Citibus Access meets the requirements of the Americans with Disabilities Act (ADA) and eligibility is based on criteria established by the ADA.
Screenshots
Verdict
The clearest difference is rating: GoPass at 4.8 against Citibus Access's 3.3. GoPass also leads on ratings volume (90K vs 35) and review sentiment (48% vs 33%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GoPass holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: GoPass has 90K ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 48% of GoPass's written reviews are positive against 33% of Citibus Access's.
GoPass ships an update every 3 months, Citibus Access every 6 weeks. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.
| Parameter | GoPass | Citibus Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (90K ratings) — better | 3.3 (35 ratings) |
| Positive reviews | 48.3% of reviews — better | 33.3% of reviews |
| Number of ratings | 90K — better | 35 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 122 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | DART/The T/DCTA | Spare Labs Inc. |
Customer experience
GoPass
Citibus Access
Bugs and requests
GoPass
Reported bugs
4 issues- Login/registration issues
- Disappearing user profiles
- Inaccurate route planning
- Unreliable fare activation
Requested features
5 requests- Live bus/train tracking
- Ability to save favorite routes
- Integration with Apple Wallet
- Notifications for delays or service changes
- Printable ticket receipts
Citibus Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GoPass
No in-app purchases
Citibus Access
No in-app purchases
