No customer service
I signed up for a year subscription, but my app did not update from being a non member and there is no one to contact. I’ve sent emails and no response. Still trying to get it sorted out.
Great app
Better workout program.
This company is fraudulent
I joined this app approximately 2-3 years ago and found it somewhat useful. However, they made a shift with their “interface” and I lost all of my account information to login or even create a new account which was a total mess.
With that being said, they have no problem charging $29 every month from my account for the past 2 years. I even DMd these guys for help since they have no customer service information/contact info on their website and no response!
With that being said, they have no problem charging $29 every month from my account for the past 2 years. I even DMd these guys for help since they have no customer service information/contact info on their website and no response!
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Canceling Auto Renewal
It would be easier for me to cancel my debit card than to go through all the hoops this website and app are making me jump through. The app just isn't worth these headaches, especially at the overpriced prices.
Best value workout app out there
I’ve been using this app since it was created, and the website version prior to the app’s existence. Sam and Teddy go above and beyond to create thoughtful, interesting, and effective programming. The workouts cycle every 4 weeks and there is a lot of thought put into periodization and different focus points for each block. Sam and Teddy provide real-time feedback to questions about form, exercise substitutions and so on in the user forum. The videos provided for each exercise are super helpful and provide cues to make sure you’re getting the most out of each movement. Whether your goals are strength, hypertrophy, or simply staying healthy and mobile as you age, Citizen Athletics provides a consistent, sustainable way to stay on top of your goals. I am much stronger and more jacked than the average gym-going person and I credit it to 5 years of consistent training with Citizen Athletics :)
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