nuts
this is so bad
Awkward, frustrating to use
App connects to watch, but it constantly pushes irrelevant pop-ups, “do you live in USA or Japan?” It will not accept no for an answer.
App is awkward and not intuitive to use. It’s been on version 1 for five years, and this lack of manufacturer support really shows.
App is awkward and not intuitive to use. It’s been on version 1 for five years, and this lack of manufacturer support really shows.
Doesn’t connect to my watch
App is very frustrating. It just will not connect to my watch.
Needs an update tho
It was working great until I decided to buy a new Phone and the watch doesn’t even try to connect to my phone.
It sucks tho
It sucks tho
Add Signal Messaging
Please add signal messenger to the app for notifications. App has the other major messaging services. Please fix the constant disconnection problem with the app everyone complains of. It’s a great feature to get notifications when it works.
Does not work
Really sad, google involved with everything
Connection
The watch is great but the app is not. It keeps disconnecting my phone all the time. I tried everything, my phone was never more than 3’ away but to no avail. This watch should connect by itself whenever it loses connection, however I must reconnect manually, what a poor design.
How am I supposed to know it lost connection?
Back to the drawing board please and fix this bug. My phone is an X model with the latest OS.
A nice feature is when the phone notifies an email arrive or a phone call is incoming. However this is a useless feature because the phone is always disconnected.
How am I supposed to know it lost connection?
Back to the drawing board please and fix this bug. My phone is an X model with the latest OS.
A nice feature is when the phone notifies an email arrive or a phone call is incoming. However this is a useless feature because the phone is always disconnected.
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Date need to be fix
Can you please fix the date to go back to the changing at 3:00am also would be great if your app can save the changes you make to be transfer to the watch
Thanks
Thanks
Awesome app, even cooler watch
Love the eco drive honestly the coolest watch I own, solar powered and an analog design with the Bluetooth capabilities! What a great watch!!!!
Not working
Can’t adjust my watch or get the app or Bluetooth to function
Terrible
Terrible, terrible
£400 watch and not a chance to connect to the app. If I could give ‘0’ stars I would. Manual is also very convoluted and over complicated. Maybe Citizen should not do smart watches and leave this topic to other manufacturer? I wanted a watch that looks like a watch but does give me notifications. This one only looks nice but the rest is a complete failure.
£400 watch and not a chance to connect to the app. If I could give ‘0’ stars I would. Manual is also very convoluted and over complicated. Maybe Citizen should not do smart watches and leave this topic to other manufacturer? I wanted a watch that looks like a watch but does give me notifications. This one only looks nice but the rest is a complete failure.
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This is a JOKE!
The most useless and user unfriendly app which I’ve ever seen. You never know how it works and the instructions are as useless as the app itself. Is this a joke by Citizen? It’s a bad one if it is.....
Very poor
Notifications don’t work!!
Please Update
Please update the firmware on the watch and the app so they reconnect automatically after being disconnected.
Disconnecting problem, please help
The watch to phone worked as I first bought the watch and now I am having problems. Please help with fixing app
Connectivity
Nice watch but connection to Bluetooth keeps failing. This watch is to expensive to have to connect the Bluetooth multiple times a day. Ugggh...
Major Revisions Necessary
The watch is very nice and the Bluetooth capabilities were a big draw for me but it leaves a lot to be desired. The app asks for permission to share Bluetooth information even when the app is not running yet the watch loses connection unless the app is running. Even if the app is constantly working in the background, after a few hours it will disconnect anyway. While the app is up and the watch is connected it seems to work fine but something needs to be done about the disconnection issues as well as the ability for the watch to work without the app running. Lots of potential, poor execution.
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Works Well, But Not Perfect
I just received my Citizen W770 as a gift and all in all the watch works great from the tech standpoint.
The common complaint I see most people make is the Bluetooth disconnecting randomly, even when in close proximity. I have experienced that a few times so far, but I’d imagine that can either be fixed with an App Update or a firmware update to the watch. My hope is that Citizen sees enough people mentioning the sporadic connectivity issues and works on a fix to improve that.
Thankfully when it does disconnect it’s a simple task to get it reconnected and doesn’t lead I to a complicated process. Hopefully future updates improve that part, otherwise the app does exactly what it advertises and works well for me.
The common complaint I see most people make is the Bluetooth disconnecting randomly, even when in close proximity. I have experienced that a few times so far, but I’d imagine that can either be fixed with an App Update or a firmware update to the watch. My hope is that Citizen sees enough people mentioning the sporadic connectivity issues and works on a fix to improve that.
Thankfully when it does disconnect it’s a simple task to get it reconnected and doesn’t lead I to a complicated process. Hopefully future updates improve that part, otherwise the app does exactly what it advertises and works well for me.
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It worked for me
This is a “techie” watch and if someone (me including) isn’t exactly a “techie” person, you may just need to take time and read the manual. I can see where someone may get frustrated, but it’s not necessarily the app that is the problem, it could be you are doing something wrong. It took me some time to get my phone and watch synced, but I just kept looking for answers and they are all there in the Citizen Bluetooth watch instruction manual. Now that it’s connected, I love the features it offers.
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iOS 12
Love the watch, but does not work with new OS. Notifications do not come through as they did in the previous version. I’d say I get less than half of the notifications on my watch. PLEASE FIX!!!
