Citizens Bank Mobile App User Reviews
Customer Experience
~ Based on 188 written reviews from the US App Store.
What users say
Summarized from real user reviews of Citizens Bank Mobile App. Based on 722 reviews and a 4.6/5 average, it highlights the 4 positives and 3 negatives reviewers mention most about this Finance app.
Positive things
- 👍User-friendly interface
- 🚀Efficient transactions
- 🔒Secure banking
- 💡Convenient mobile features
Negative things
- 🐛Inconsistent mobile deposit functionality
- 🔍Lacking advanced features
- 🤔Confusing navigation
Is Citizens Bank Mobile App Safe?
Citizens Bank Mobile App appears safe based on user ratings. AppsHunter Safety Score for Citizens Bank Mobile App is 92/100.
This assessment is based on 722 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 687 App Store ratings for Citizens Bank Mobile App.
Is Citizens Bank Mobile App Legit?
Citizens Bank Mobile App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Citizens Bank Mobile App is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I like the app. Much quicker way to do online banking.
I cannot find a way to re-enable my face-Id. The app is very limited about reporting strange charges or completing transactions. I’m also having trouble submitting checks on the app even though I have it enabled.
Makes it easy to keep up with my accounts and know exactly how much I have at any time.
This app works very well and is easy to use
I love this app. I’m able to transfer money between accounts and check balances instantly. This comes in handy when I need to transfer money to my daughter’s account.
Always easy to see what’s up!
Two thumbs up!
This app is extremely user friendly and efficient.
I enjoy this handy tool very much. I can check which expenditures have cleared and which are pending in just a matter of moments.
Very user-friendly. I do the majority of my transactions on the app and I am greatly pleased. And the service continues to be great!
It’s easy to use. It’s convenient and simple. No adds to bother me.
Awesome very easy to use
Efficient services at all times. Seamless transactions.
Easy and convenient
It runs smooth and you update effectively and efficiently! Love the ease of the app
This is more confusing to use. Have to navigate to multiple pages to find what used to be on one page before the update. Very disappointing
You can’t transfer to other banks and people easily. And know where does it tell me my mobile deposit limit. On another note, I think your staff is extremely rude - especially the Bloomfield, NM branch. If it wasn’t such a pain in the A, I would change banks.
Always easy to see what’s up!
It’s easy to use. It’s convenient and simple. No adds to bother me.
This app is awful. Awful.
