Citizens Bank Mobile App User Reviews

What users say

Top reviews

Citizens Bank app

Very user-friendly. I do the majority of my transactions on the app and I am greatly pleased. And the service continues to be great!

CBNM App

It’s easy to use. It’s convenient and simple. No adds to bother me.

App ratings

Awesome very easy to use

Efficiency services always

Efficient services at all times. Seamless transactions.

Mobile App

Easy and convenient

Runs smooth

It runs smooth and you update effectively and efficiently! Love the ease of the app

Not user friendly

This is more confusing to use. Have to navigate to multiple pages to find what used to be on one page before the update. Very disappointing

Not very good

You can’t transfer to other banks and people easily. And know where does it tell me my mobile deposit limit. On another note, I think your staff is extremely rude - especially the Bloomfield, NM branch. If it wasn’t such a pain in the A, I would change banks.

Love love love it!!!!

Always easy to see what’s up!

CBNM App

It’s easy to use. It’s convenient and simple. No adds to bother me.

Awful.

This app is awful. Awful.

Stupid notification format

The huge red boxes are a waste of space and always in the way and have to be removed to access my account. They are bad enough on the splash screen but then to be repeated when you go to an account is really a waste of your space and my time! How many hundred times do I need to know that I can click on an item to get additional details. Somebody needs to have a chat with your web designer. Everybody knows that if you see something more than 7 times it becomes irrelevant and after that either unseen or annoying. In addition, the red on blue is ugly!
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Easy to use

Makes it easy to keep up with my accounts and know exactly how much I have at any time.

Runs smooth

It runs smooth and you update effectively and efficiently! Love the ease of the app

Oil field junkies

Works great, thanks

Need Option To Print

Citizens Bank mobile app is great, but you need to have the option to print from the app!

Makes checking my debit card use a breeze

I enjoy this handy tool very much. I can check which expenditures have cleared and which are pending in just a matter of moments.

Not very good

You can’t transfer to other banks and people easily. And know where does it tell me my mobile deposit limit. On another note, I think your staff is extremely rude - especially the Bloomfield, NM branch. If it wasn’t such a pain in the A, I would change banks.

Efficiency services always

Efficient services at all times. Seamless transactions.

CItizens Bank

Very easy to use.