Terrible app and support
Asks for PIN. Gets generated and inputted. ‘Error has occurred. Enrollment has stopped’ (spelling mistake is theirs). Try and report and it just gives you a blank email and you choose who to send it to. When it works it only lasts weeks or a few months before sending you in to this spiral of doom and frustration.
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Worst app ever?
This is the worst app for email I’ve ever used. But work makes us use it. It should have been left in 2008, which is when this app belongs. It is so clunky and bad and slow and terrible.
the worst app ever seen before
the worst app ever seen before.
Horrible and useless security features
Provides nothing but the appearance of security. Having to constantly change pin is contrary to every other website. Just the worst experience ever.
It’s bad
I’m actually surprised how bad this app is. I am having the same problem as a lot of others I noticed. It’s a endless cycle of wanting me to type in my pin and making me accept in my duo app. It’s incredibly annoying. I noticed the only time it doesn’t do this cycle is when I’m on my work network. So I am not sure if it’s a weird security feature.
Also it holds on to emails that I’ve moved out of my inbox. It says I have an email from a year ago but I don’t. If I try to open it and move it the app crashes.
Also it holds on to emails that I’ve moved out of my inbox. It says I have an email from a year ago but I don’t. If I try to open it and move it the app crashes.
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Worst app on the planet
Never works
Constantly saying it needs to update but no versions available
I can’t even connect to secure mail because it says the hub needs to be updated, when I click update, it shows no new versions and now I’m stuck in a perpetual loop of nothing and can’t get logged in.
Pin is so hassle
Managing pin is a pain, so many restrictions, and when should it expire?
Pure garbage app
Pure garbage app
Keeps randomly installing on my tablet
I do not recommend should be rated -5.0
Worst App
Quite literally the worst app I have ever used. Unreliable and constantly requires me to delete and reinstall.
Some iPads cannot be located on MDM
We use secure hub with MDM on 20 iPads, even though the Wi-Fi, proxy settings, app version is all the same across all iPads, only 6 of them can be located through MDM (using web link) trying to figure it out now
How is this the only option we have
I find it hard to think about how you could design a worse app suite. Setup is a pain and half the apps straight up don’t work. Secure hub also prevents you from signing out or refreshing your credentials without explicit network admin privileges, which means every 90 days I need to wipe and fully re install to access the apps, which hardly ever work in the first place. Secure mail is consistently several hours behind and secure web is slow and buggy. Honestly don’t even know why I bother
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Never stays connected
Force to use this limited app for work email, must unproductive app for a remote workforce.
Save your team a headache - AVOID AT COST
This is the most buggy useless work software money can be burnt with. For the love of god, discontinue this awful piece of software
Nope
My work phone started freaking out as soon as I downloaded it. Messed up my calendar, contacts, and email.
Doesn’t work with new apple updates
App is not compatible with new apple updates
You’re probably forced to use this.
If I wasn’t forced to use this, it would be deleted post haste.
Screenshots impacted outside of app
The app works great for access work email. However, I’ve recently upgraded to the iPhone 13pro and when reinstalling the app, it requires new device steps that have now negatively impacted the use of my phone outside of the app. I can no longer take screenshots on my device while having this app installed. Extremely frustrating-hopefully this will be fixed now that the issue has been brought to your attention.
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Terrible work application
It’s one thing to have this external app taking a memory and room on your personal device it’s another thing when you have to constantly re-download the application and give a whole bunch of permissions on your personal device
Not good software
I have tried to get this to work for so long. It is a pain to use! When it was working, I would have to re-login regularly, like every other day. Now it’s not working at all, and I can’t get back in.
Here’s the fun part. The “report issue” doesn’t work. It literally opens a pre-filled email with NO TO ADDRESS! I'm not making this up. It is that bad. You literally can’t report an issue. I would much rather my company not use their software.
Here’s the fun part. The “report issue” doesn’t work. It literally opens a pre-filled email with NO TO ADDRESS! I'm not making this up. It is that bad. You literally can’t report an issue. I would much rather my company not use their software.
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