Citrix Secure Hub User Reviews

Citrix Secure Hub
Citrix Secure Hub
Citrix Systems, Inc.

What users say

Top reviews

Worst app ever?

This is the worst app for email I’ve ever used. But work makes us use it. It should have been left in 2008, which is when this app belongs. It is so clunky and bad and slow and terrible.

the worst app ever seen before

the worst app ever seen before.

Horrible and useless security features

Provides nothing but the appearance of security. Having to constantly change pin is contrary to every other website. Just the worst experience ever.

It’s bad

I’m actually surprised how bad this app is. I am having the same problem as a lot of others I noticed. It’s a endless cycle of wanting me to type in my pin and making me accept in my duo app. It’s incredibly annoying. I noticed the only time it doesn’t do this cycle is when I’m on my work network. So I am not sure if it’s a weird security feature.

Also it holds on to emails that I’ve moved out of my inbox. It says I have an email from a year ago but I don’t. If I try to open it and move it the app crashes.
Show more

Worst app on the planet

Never works

Constantly saying it needs to update but no versions available

I can’t even connect to secure mail because it says the hub needs to be updated, when I click update, it shows no new versions and now I’m stuck in a perpetual loop of nothing and can’t get logged in.

Pin is so hassle

Managing pin is a pain, so many restrictions, and when should it expire?
Pure garbage app

Keeps randomly installing on my tablet

I do not recommend should be rated -5.0

Worst App

Quite literally the worst app I have ever used. Unreliable and constantly requires me to delete and reinstall.

Some iPads cannot be located on MDM

We use secure hub with MDM on 20 iPads, even though the Wi-Fi, proxy settings, app version is all the same across all iPads, only 6 of them can be located through MDM (using web link) trying to figure it out now

How is this the only option we have

I find it hard to think about how you could design a worse app suite. Setup is a pain and half the apps straight up don’t work. Secure hub also prevents you from signing out or refreshing your credentials without explicit network admin privileges, which means every 90 days I need to wipe and fully re install to access the apps, which hardly ever work in the first place. Secure mail is consistently several hours behind and secure web is slow and buggy. Honestly don’t even know why I bother
Show more

Never stays connected

Force to use this limited app for work email, must unproductive app for a remote workforce.

Save your team a headache - AVOID AT COST

This is the most buggy useless work software money can be burnt with. For the love of god, discontinue this awful piece of software

Nope

My work phone started freaking out as soon as I downloaded it. Messed up my calendar, contacts, and email.

Doesn’t work with new apple updates

App is not compatible with new apple updates

You’re probably forced to use this.

If I wasn’t forced to use this, it would be deleted post haste.

Screenshots impacted outside of app

The app works great for access work email. However, I’ve recently upgraded to the iPhone 13pro and when reinstalling the app, it requires new device steps that have now negatively impacted the use of my phone outside of the app. I can no longer take screenshots on my device while having this app installed. Extremely frustrating-hopefully this will be fixed now that the issue has been brought to your attention.
Show more

Terrible work application

It’s one thing to have this external app taking a memory and room on your personal device it’s another thing when you have to constantly re-download the application and give a whole bunch of permissions on your personal device

Not good software

I have tried to get this to work for so long. It is a pain to use! When it was working, I would have to re-login regularly, like every other day. Now it’s not working at all, and I can’t get back in.

Here’s the fun part. The “report issue” doesn’t work. It literally opens a pre-filled email with NO TO ADDRESS! I'm not making this up. It is that bad. You literally can’t report an issue. I would much rather my company not use their software.
Show more

iOS 14.5

Secure Notes is no longer compatible with iOS 14.6, which returns an error message “Secure Notes needs to be updated. The developer of this app needs to update it to work with this version of iOS”.
It had same error with 14.5