City Cabs Derry User Reviews

City Cabs Derry
City Cabs Derry
City Cabs (Derry) Limited

Top reviews

Issue needs fixed

I like this app a lot but it’s annoying that drivers have to be in the area for you to be able to book a taxi for the next morning this is the only downside of it other than that it’s great

Lovely fella

Great time, lovely fella, 5/5

Great Driver

Driver was very pleasant and funny. Great ambassador for Derry.

why

no login feature so signing in again to the app just tells me my phone number is already in use

Brilliant journey

Wasn’t a long journey, was just from the train station up to accommodation but driver was very friendly, chatty and all round pleasant. Would definitely use again

Eamon

Driver was on time and a lovely man

Best Driver in Derry

I have met first time a lady driver in derry, who is so friendly that I enjoyed the whole ride talking with her. Expressed!

Very Reliable.

Easily booked on the app. Driver on time. Reasonably priced. Would definitely recommend using this service.

always late

doesn't matter how early you order, they'll find a way to be late

Unfriendly

Unnecessarily rude

Charming and friendly

Was taken from the airport into Derry city by a very charming and chatty driver who gave me great insight to the city and where I could get a good supper and more

Bad service foyle is better

Never accept bookings when you need them, always “unavailable” and never come in time.

App doesn’t work

App doesn’t work. Keeps telling me I’ve lost connection.

Need to create an account for payment in app!

There should be a way to create a payment account within the app. It requests an account id? what is that? you already have a login and password. It would be easy to be able to link apple wallet like every other taxi app in 2022. Other than that, City Cabs is great and it’s nice to be able to track the car in the app but I’m not calling up the firm to get an account in 2022. Doesn’t make any sense. Just add apple pay!
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Useless app

Better off walking as by the time they arrive they’re 20 minutes late

Often cancel last minute. Even if you’ve booked hours in advance

Booked a taxi at 5pm for 2am they cancelled 1.30am so I phoned up... they didn’t care and said they’d send another taxi out.. arrive at 4am

She hit

Awful app, ordered a taxi from it & received ring back 5 mins after the taxi had already left

Awful

Everything since the app has been updated, I never get the taxi on the time I book it. The older app was more reliable.
Also when the taxi is booked it doesn't let you see the time you book it and it's easy to make the mistake of getting the pm/am mixed up. Once booked there's no way on the app to find out if made a mistake or not.
The apps a joke, get it sorted.
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Utter brilliance! one of the best apps for cabs around

I live in London and was over here in Derry for business. Came across the cab firm online turns out it is the largest. Found the app and booked countless rides through it within a 24 hour window. Amazing! See where your cab is at. When it has been dispatched. It's current location on a map is simple yet the most informative information around. You can enter the address or drag a pin and drop it to the location you want. Add notes so the driver knows what to do. The nice touch is you get a text when your cab is outside with a description of the car so you know what to look out for. Brilliant. Will be using this again on coming business trips and the prices. Amazing. Better than anything I get anywhere else in the world.
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Update maps

Need to update maps, I'm a loyal customer and have just moved house, I can't order from this app from my current house in ivy mead mews