Anonymous
I payed by card could not find a driver and for 20 mins I cancelled and did not get refunded wouldn’t recommend
Terrible Service Don’t Bother
I honestly have no idea why this company is paying to host this app as they clearly have no interest in actually using it. This is the third time I have been left waiting having booked well in advance using the app and it is the third time that I have been told rudely by an operator that I should have just called instead. Then why have an app
In the first place? Especially when not all your taxis take card payments or have a functioning card reader even when they say they do. This company refuses to move into the 21st century and provide a functioning service to customers. Today I missed a much needed medical appointment that will be a headache to have to try and reschedule. I’m done with Foyle Taxis, you’ve just lost a customer.
In the first place? Especially when not all your taxis take card payments or have a functioning card reader even when they say they do. This company refuses to move into the 21st century and provide a functioning service to customers. Today I missed a much needed medical appointment that will be a headache to have to try and reschedule. I’m done with Foyle Taxis, you’ve just lost a customer.
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Awful
Good luck getting a driver…
Good but could better
Hello,
While I appreciate the app and use it daily it has a few issues.
1. Bugs — It will say your journey has been cancelled with a ‘oops something went wrong’ but the journey hasn’t been cancelled and the driver is still coming despite it not telling you.
2. Not Popular — taxi drivers have openly told me they hate using the app over money as they make more from cash in hand, understandable, but it means you’re going to take longer to find a taxi driver with this.
3. Long waits —
Long waits for taxi drivers are common with this, I’ve been waiting over 1 hour sometimes to get to work in the morning and end being late constantly.
While I appreciate the app and use it daily it has a few issues.
1. Bugs — It will say your journey has been cancelled with a ‘oops something went wrong’ but the journey hasn’t been cancelled and the driver is still coming despite it not telling you.
2. Not Popular — taxi drivers have openly told me they hate using the app over money as they make more from cash in hand, understandable, but it means you’re going to take longer to find a taxi driver with this.
3. Long waits —
Long waits for taxi drivers are common with this, I’ve been waiting over 1 hour sometimes to get to work in the morning and end being late constantly.
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room for improvement
if you dont prebook then it will say "waiting to connect you to a driver: waiting time approx 3 mins" and then i will still be waiting 30 minutes later??
