Poor technology
The technology and online/app are soooo poor and not user friendly it’s ridiculous. Maybe this bank is good for people with a lot of money or big businesses. But not for the average or even slightly above average person. I moved to City from Wells Fargo hoping for a more personal experience which was a little bit but the shortcomings in every other way are definitely not worth it. Unfortunately I’ll be moving my accounts back to Wells Fargo.
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Zelle crashing
I will update review when they fix this problem, but every time I try to open the Zelle tab the app crashes. It’s happening on my IOS, because the Android version is working fine…
Online banking
Need a search bar to find accounts quickly when doing transfers
Review
Have made paying bills so much easier
Bank
Amazing app
Humberto González, a very happy customer
Like always, completely satisfied with CNB
Service
Thank you for the service you have in place for your customers
Works great
i easier. Should have pattern code access. Should also customer service chat
Friday Tradition
Every Friday both the mobile app and website are always down. Most deals involving withdrawals and transfers that would normally take place are on hold because of this recurring issue. Perhaps attempting to update any system upgrades overnight would be better.
Face recognition doesn’t work anymore
Face récognitions doesn’t work and I can’t see the message I’m writing.
Weak App
Something is always broken on this app. Zelle is down 25% of the time. After you take picture of deposit it asks you to look at picture 3 times. When I call they tell me to try tomorrow.
Great app for a great bank
Fast, accurate, and lots of good features.
Remote Check Deposit
RDC is very convenient and easy to use. I wish the were a little more flexible on the amount you can deposit so I don’t have to run to the bank or wait. But overall, the service is good and the people at the branches very kind.
Review specifics for checks and deposits
The app would be much more useful if I could view the images of checks and deposits like I can with Bank of America.
App and online banking
It is not compatible with many of the finance management tools out there such as Quicken. This app/online banking is definitely inferior to some of the bigger banks like Bank of America or TD bank.
Great support
I am technically challenged, but CNB offers great support. I’ve got a handle on depositing checks and may attempt bill payer next. The app is easy to use and provides all the info I need.
Mobile deposit is terrible
Your mobile deposit is soo bad. It only accepts the check like 20% of the time. Other bank site are so much better. I’ve tried to tell the bank but nobody cares.
My Bank App
This is a really nice app. Let's you see all your account information. Easy to navigate. See your account history, transfer funds and make deposits of checks.
Excellent App
CNB mobile app is always reliable and easy to use. They are always updating with new features to make my banking experience easy and convenient.
Easy and clean.
Easy app to use very clear and intuitive, a clean a simple look to the app has added a lot of visual comfort as well.
Big fan of the Touch ID login.
Big fan of the Touch ID login.
