City of Hope User Reviews

City of Hope
City of Hope
CITY OF HOPE NATIONAL MEDICAL CENTER

Customer Experience

Positive experience82.3% of reviews
Neutral6.8% of reviews
Negative experience10.9% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is City of Hope Safe?

City of Hope appears safe based on user ratings. AppsHunter Safety Score for City of Hope is 95/100.

This assessment is based on 995 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 995 App Store ratings for City of Hope.

Is City of Hope Legit?

City of Hope appears to be a legitimate app. AppsHunter Legitimacy Score for City of Hope is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love this team!

I really love Dr.Ivory team! She listens, she doesn’t rush through appointments and she breaks everything down to your understanding. She really focus on her patients and fights with them to be cancer free. It’s never hard to get through anyone, Lakeisha answers all your questions promptly!

Scheduling

The Scheduling application is terrible you only allow a person to see the next seven days but if you arrive at the hospital for all your appointments on the current day you can see no appointments so you have nothing to look at to validate the location of the services the building names or anything like that

I don't know who thinks that a person arriving at the hospital automatically knows where to go when they have six appointments in a day but you guys could do a lot better
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Long Wait for Blood Draw

I arrived on time for my blood draw before my doctor’s appointment. Unfortunately, I had to wait for a very long time and wasn’t called until after 2:00 PM, even though my appointment with my doctor was at 2:25 PM. I also noticed that my position in the queue seemed to change unexpectedly, which was confusing. The staff were polite, but I hope the lab can improve the scheduling and waiting process so patients can see their doctors on time.
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Service at City of Hope Lenna

Jing is the best Nurse at City of Hope Lenna, Irvine. She take a good care of my wife while she was in there.
Thank you a lot Jing❤️

Quality

Top notch people and top notch place!!!!

Deborah

What a fabulous place to be The best care in the country and the most caring staff. Have your scans lab work see your doctor and get results all in same day. No waiting no excess worrying. If you are fighting your battle this is where to come and win

Kindness

The staff is kind and courteous every time

A place that cares

I’m amazed that every time I walk through the doors of City of Hope that I’m encouraged by caring doctors.Nurses and staff. My doctor keeps my treatment and reactions in mind every week. The nurses are friendly and keep me positive and supported. All my tests are under one roof so they all work together. I recommend if you’re needing treatments for Cancer, don’t be afraid to get a second opinion at City of Hope. You’ll be glad you did.
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Excellent App & Resource!

Awesome app! User friendly and all the info. about your visits, medications, past and upcoming appointments, etc. Everything you need right at your fingertips, available any time you need it!

I Appreciate City of Hope Care

I have been attending the City Of Hope for about 10 months now, all through in-person visits. I’ve been to two of the City Of Hope facilities, and visited about 20 times, more or less. Every single time I’ve been very impressed with the service that I’ve received from the various providers I’ve visited. The doctors are professional and engaged, and they are very knowledgeable about my conditions that I’m visiting the City Of Hope for. All of the RNs and other nurses, and the clerical staff, are so professional that I am impressed every time I visit. I’m convinced that the City Of Hope is the most professional and engaging medical organization provider that I have ever dealt with.
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The best place city of hope

En toda mi vida no he tenido una mejor atención que aquí en city of hope my place 💕🙏🏻🥹

Praise to workers

I wanted to just please let the staff in the radiation dept know that the way the treat patients is far beyond great idk of a hospital that has the quality of people as city of hope in the world just their kindness and compassion will cure most cancer. Special praise to moles and all the staff. Thank you from the bottom of my heart for seeing me through this journey. Rod thomas please post this publicly !
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Fabulous

Love this place and the app! Very lucky.

I’m in such good hands !

City of Hope ( Newnan, GA ) whether it’s the facility itself or the App, they’re both phenomenal. The app is so easy to use and keeps me well informed, information is right at your fingertips, no guessing. If you need to review past results or notes it’s right there for you !!!

Cada día es nuevo comienzo

Gracias a todo el equipo y los doctores Oncólogos y cada persona que nos brindan a poyo en momentos difíciles 🙏🏻

Please Fix FACE ID login

everytime i login i use Face ID to quickly login. you guys currently have a bug where Face ID runs twice before actually logging in. Please fix it so it works properly and only needs one scan to log us in.

Exceptional Clinic

One of the friendliest and most professional clinics I have visited. Knowledgeable staff, lots of genuine, smiles, and professionalism. Dr Flaherty is like a breath of spring air in her caring and friendly approach to problems. Extremely knowledgeable and very kind.

Wonderful

The Best. City of Hope is the most amazing organization from top to bottom. They care! They go the extra mile to understand what people are going through. I’m one word—AWESOME!

City of Hope

I love my App, and I recommend City of Hope for anyone facing cancer and looking for a great team of Doctors. You couldn't ask for better treatment.

Love The App

The app is amazing! Updates with test results and appointments come through immediately to phone and email. It’s easy to get a hold of the care team, get all updates and stay in the know!

I love that there are videos to watch and stay informed.