App crashes when I try logging in
Response from developer
Hi ShameedKarim, we appreciate your feedback. We've since released a new version of the app to address app crashes during login. You may update the app from the App Store or your iPhone's app settings. Feel free to email us at info@cixhealth.com for further assistance, if needed. We're happy to help and are always looking for ways to improve the app experience. Thank you.
Abandoned By CareZone
Open app this morning and I get a message it is now is a Walmart app and need to log in or download. Interestingly it will not work as existing or new app!
But they did me a favor and I found CIX Health which in my opinion is a much better Health Care Management tool that offers everything I had and so much more! The app works as it should when signing up vs the Walmart app that is an epic failure. My only regret is not finding CIX Health sooner and the amount of people I referred to CareZone.
That you CIX Health for being there when I was abandoned by CareZone.
You have a completely satisfied customer looking forward to a long relationship with my Health Management...
RC Pfeiffer
Great for families
The last time my mom had a medical emergency we were 800 miles from home in NYC, we had to scrabble to get all her medication info to the treating doctors, a list of conditions and allergies too. A sick relative is stressful, anytime, doubly so when out of town, now that I have all her updated medical information only a few clicks away family stress levels during crisis will be reduced, and care will be more effective and efficient. Thanks Cix Health for this brilliant tool.
Too many questions
Response from developer
Hi Certain2Write, thanks for your feedback. We’re sorry you had trouble getting your account set up. During sign up, you have the option to skip ahead if you’d prefer to add your information later by clicking the green button. We want to better understand where you were getting stuck and see if there’s a technical issue. Please email us at info@cixhealth.com so that we can get a few more details. Thanks again, we hope to hear from you.
Easy to use & Very helpful
Great app for me and my family
My mom has a rare disease and sees many doctors to treat it. I feel reassured seeing her updates after each appointment and I love that I can see all her doctors in her care contact section.
I’m a mom of two young children and they’ve both had strep this winter. I like that I can record their treatment and also set reminders to give them their antibiotic. We didn’t miss a dose thanks to this app!
Disappointed. Was very hopeful about this app.
Response from developer
Hi TxRusty7, thanks for your feedback. We’re looking into the bug that you mentioned and we’re having trouble replicating the same issue. We want to get the issue resolved for you. Would you mind emailing us at info@cixhealth.com so that we can get a few more details? Thanks in advance for your help.
Great start
Highly recommend
Helpful
Should include immunization record + problems setting up
Errors in app:
Downloaded 30 minutes ago and entered one medication: Treatment Details, Schedule, and Notes. Hit “save” at each step. End result is entry showing a dose time I did not enter and no saved Notes. Went back in to edit and saved. Now shows an even less accurate dosage time (4am ?) and still no notes. Will not waste any additional time making entries until bugs are fixed.
Response from developer
Hi Capp05, thank you for your feedback. We’re looking into the bug that you mentioned and we’re having trouble replicating the same issue. Would you mind emailing us at info@cixhealth.com so that we can ask you a few questions? We really want to get this bug fixed for you. Also, we’re working on a feature for adding immunization records. In the meantime, if you’d like to add an immunization record you can currently do that in the records section of your healthbook.
Easy and user friendly
Lastly, if you have ANY questions, the company responds very quickly. Would recommend!
