0 stars!
Terrible app, frustrating at best, borderline useless. Don't waste your time with it unless you're forced by your company/organisation.
Awful
This is the worst app. I hate it. The website is really clunky and difficult to use - why can't business travel providers make websites and apps that work?
I wish I could give it 0 stars
I wish I could give it 0 stars
Avoid
The worst app I’ve ever used. Avoid.
Terrible user experience
I don’t understand how apps and websites can have different passwords. The designers have clearly never done any kind of user acceptance testing. If they’d tried to use their own product they wouldn’t have signed it off.
I downloaded the app as the website isn’t mobile friendly and you can’t view things on the site. But I can’t even login to the app. Went on here to read the reviews and now I see I’m not the only one.
I don’t think business leaders really understand the impact of the inconvenience of business booking systems like this. It must cause people to leave for another job!
I downloaded the app as the website isn’t mobile friendly and you can’t view things on the site. But I can’t even login to the app. Went on here to read the reviews and now I see I’m not the only one.
I don’t think business leaders really understand the impact of the inconvenience of business booking systems like this. It must cause people to leave for another job!
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Access
Two step authentication process poorly designed.
Standard authenticator doesn’t work
Request to sen email. Email doesn’t contain code but QR. Scanning isn’t possible from the same cell phone.
Access blocked for 24 hours
Standard authenticator doesn’t work
Request to sen email. Email doesn’t contain code but QR. Scanning isn’t possible from the same cell phone.
Access blocked for 24 hours
Is this legit?
This is so terrible I wonder if it’s been created to just collect our data. Unusable. Deleted! Wish I could really remove it - like - completely! It still features in my app as a previously downloaded app. Even that irritates me.
Wastes time and does not work
You need different logon details to the web app. When booking you are re-directed to the web app and need to login. Great! So why not use the web app from the go. It is so flakey that I was excluded as passwords are needed all the while. Eventually I removed this app. Total waste of time and effort
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Difficult app
I don’t think this app is user friendly at all. You cannot delete/edit what has been added, annoying
One star is generous
Clarity is literally the worst administrative system I have ever had to use in my entire career. The app is equally as bad as the website. Avoid at all cost if, unlike me, you are not forced to use this by your work.
Need different password to web version
I will not use this app .
It’s absurd that different passwords are required for the app from the website .
Now I have read the reviews it looks like iam not the only one who has left similar comments
It’s absurd that different passwords are required for the app from the website .
Now I have read the reviews it looks like iam not the only one who has left similar comments
Doesn’t work
I have a business account, have called support who couldn’t actually support they gave me a guide. I’ve followed the guide and came to the conclusion that the app just doesn’t work.
Very confusing
When you first use the app, you have to register again. Using the same email address but a different password, it eventually works (after validating the email address). So you have to maintain two different passwords for the same account, one for the web version and one for the mobile app. A bit rubbish really.
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Zero stars - utterly useless
Unable to login using the same credentials I can use on the browser.
Simply does not work
Cannot login at all with credentials created using the web version, despite resetting numerous times.
Just use the browser version and save your valuable time
Have deleted this app
Just use the browser version and save your valuable time
Have deleted this app
Needs Work
Could be so much more useful, but for a start it needs to remember credentials so you can quickly use it while you’re on your travels. Requiring a separate login to their own web site just makes this major failing even more frustrating.
Yep, pretty useless.
My log-in credentials don’t work. So we need two completely different accounts, one for the website and one for the app? Awesome.
Waste of time and energy
Will not recognise your password used on PC. Good start!! Well done developers 🙌🏼
Poor
I really can’t see the point of this app. To add a trip I have to enter all the details. Surely my Clarity booking reference should do that? But no where to I put that. Very poor. Hence all the bad ratings.
Rather poor
It’s ok at providing the information on your bookings. However you have to log in each time you access the app. This means you have to do a password reset almost every time because you forgot the last one.
Fallen at first hurdle
Can’t even log in to the app even though log in info is all correct. Pretty useless
