Highly Recommend for After-hours and Daytime
After using the after hours app and seeing continuous improvements my office added the Clarus call management software during office hours. It has dramatically improved the efficiency with which our staff handle patient calls and they love it. Our administrator can easily monitor call volume and task completion in real time and there have been no patient complaints to date.
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A huge improvement
The app gives a much improved oncall experience. There are fewer trivial interruptions and better options for connecting and documentation. Five stars.
Bad ceo bad product
This company has not paid their bills to developers and almost every staff member including senior partner left. Such products don’t deserve to be successful.
Easy to read, reply, and document patient calls
I used an operator before. Very inefficient. Lots of inaccurate or missing calls. And taking notes was nearly impossible. Clarus has made this process much simpler. Lots of notification options.
Junk
This is one of the worst things to happen to healthcare. Patients using the app are directed to a phone tree that often drops calls or routes to the wrong option. This is dangerous for patient care. Hospitals and provider that use this should not be trusted as they are maximizing cost cuts at the expense of patient care.
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