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ClassPass: Fitness, Spa, Salon

ClassPass: Fitness, Spa, Salon

Fitness, yoga, boxing, & more

200K ratings
3323 reviews
#28 in free Health & Fitness
🌟 Lifestyle
💪 Health & Fitness
Free

Details

Released
December 18, 2014
Updated
November 5, 2026

Features

Developer

ClassPass, LLC
✨Promote your app ✨
ClassPass: Fitness, Spa, Salon video #1 for iPhone
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ClassPass: Fitness, Spa, Salon screenshot #9 for iPhone
📉no. 28
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About

Discover and book a wide range of fitness classes, spa treatments, and salon appointments at top local businesses. Explore diverse activities like yoga, boxing, and more, with flexible booking and personalized plans. Earn rewards and connect with friends while tracking your wellness journey.

✓Book fitness classes and appointments
✓Discover local studios, gyms, salons, and spas
✓Filter by reservation type, location, and time
✓Instant booking without extra accounts
✓Customizable membership plans
✓Roll over unused credits
✓Earn rewards and invite friends
Show original description

What users say about ClassPass

Reviews of ClassPass are mostly negative: the Health & Fitness app is rated 4.8/5 from 200K App Store ratings. What users like most: variety of classes and studios, flexible scheduling. Top complaints: poor customer service, expensive and increasing prices. Summarized from real user reviews.

Positive things

  • 💪Variety of classes and studios
  • 🕰️Flexible scheduling
  • 🌟Motivates users to exercise regularly
  • 🌍Ability to use in different cities

Negative things

  • 🤖Poor customer service
  • 💰Expensive and increasing prices
  • 📆Strict cancellation policies
  • 🔍Lack of transparency in pricing and credits
  • 🔑Difficulty cancelling subscription
See all reviews
+1

What's New in ClassPass

10.30.0

November 5, 2026

Thanks for using ClassPass! This version includes: - General bug fixes and improvements

Charts

Top Free

📉 28-3

Health & Fitness

This app dropped -3 positions in Health & Fitness chart.

Last updated on November 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Booking issues + hard to get support with app issues

I’m not able to book any of the spa/wellness/beauty options, though I have enough the credits. I intended to use my credits for these but it only shows the date and times but it’s greyed out I can’t click them. I can’t find customer support as there is no chatbot or email… This issue was not in the FAQs. This is the only place I found to ask for support. Such a bad user experience with the app..
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MMC_Toronto

Response from developer

Hello, thanks for taking the time to leave a review. We're sorry your experience didn't fully meet expectations and would appreciate the chance to learn more. To have our dedicated review team look into this, please go to classpass.com/contact and begin your chat by typing "App Store Review" and a few details. The ClassPass Team.

SCAM

Please disclose where you bought all these fake good reviews. This app’s approach of scamming peoples money by misleading information is DISGRACEFUL and DISGUSTING. Already reported to RCMP and filing for police report. If you’re also a victim reading this, I suggest you to do the same to protect your legal rights.
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JJccccccaa

Response from developer

Hi there, we’re sorry to hear about your experience and understand your frustration. We’d love to have a specialist look into your case. To connect with our dedicated review team, please reach out at classpass.com/contact and start your chat with “App Store Review” plus the email on your account. We’ll follow up promptly.

Loved

I loved the idea
AAndressanunes

Response from developer

Hi there, Thanks so much for sharing this feedback! We really appreciate it, and I’m glad to hear you loved the idea. We’ve passed your feedback along to the appropriate team.

Really enjoying it

This has allowed me to try a ton of different places around my area and see what I like before committing to a monthly subscription somewhere. I’m really enjoying it.
GGimli6817482

Recommended

You keep charging me despite my cancellation please refund me
PPershDK
See 3318 more reviews

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User experience

🐞

Reported Bugs

3 issues

Incorrect class information and availability

Bug

Booking issues and technical glitches

Bug

Unauthorized charges and billing problems

Bug
✨

Requested Features

4 requests

More flexible credit rollover

Feature

Improved search and filtering options

Feature

Integration with calendar apps

Feature

Ability to book classes for multiple people

Feature

FAQ

What is ClassPass?

ClassPass is a service that allows you to book fitness classes, spa treatments, and salon appointments at various local businesses. You can explore and reserve activities like yoga, pilates, gym visits, and more through their app.

How does ClassPass pricing work?

ClassPass offers a free trial with credits to try activities. After the trial, you can customize a plan that works for your routine. While the app is free to download, user reviews mention concerns about increasing prices and a lack of transparency in credit usage.

Can I use ClassPass in different cities?

Yes, ClassPass is available in over 2,500+ locations worldwide, including the USA, Canada, Australia, the UK, and many European and Asian countries. This allows for flexible use across different cities.

What types of activities can I book with ClassPass?

You can book a wide variety of activities including fitness classes (yoga, pilates, boxing, cycling), gym visits, spa treatments, and salon services. The app partners with thousands of leading studios and businesses.

Does ClassPass have ads?

No, ClassPass does not contain advertisements. The app is free to download and use for booking services.

How do I cancel my ClassPass subscription?

User reviews indicate that cancellation policies can be strict. It is recommended to check the app's specific cancellation terms and contact customer support for assistance with cancelling your membership.

What is the age rating for ClassPass?

ClassPass has an age rating of 17+, indicating it is intended for mature audiences. This is likely due to the nature of the services booked and potential user interactions.

How often is ClassPass updated?

The latest version of ClassPass is 10.30.0, and it was last updated on November 5, 2026. This suggests a regular update schedule to improve features and performance.