CleanLine User Reviews

CleanLine
CleanLine
Cleanline Technologies FZC

Customer Experience

Positive experience60.3% of reviews
Neutral0.0% of reviews
Negative experience39.7% of reviews

~ Based on 126 written reviews from the US App Store.

What users say

Is CleanLine Safe?

CleanLine appears mostly safe based on user ratings. AppsHunter Safety Score for CleanLine is 83/100.

This assessment is based on 436 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.0% of ratings point to a safe experience
2.3% of ratings suggest some concerns
17.6% of ratings point to a risky experience

~ Based on 431 App Store ratings for CleanLine.

Is CleanLine Legit?

CleanLine appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CleanLine is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

خدمة ممتازة

من تجربتي الشخصية سريعين في الخدمة والتوصيل و اي ملاحظة عندك ياخذوها بعين الاعتبار
شكرا

Good

Good

خدمه غسيل الملابس الدمام

تجربتي مع خدمه غسيل الملابس رائعه جدًا توصلني نظيفه وريحتها حلوه ومكويه تقييمي للخدمه ١٠/١٠

Excellent

Very convenient, reasonable prices, quick response time…… my go to app in need

Great company

I have been using this company for 5 years while living in Riyadh. They’re excellent, extremely fast, and professional. Not one problem encountered. Nice app available !! Greatly recommended

Response from developer

Thank you so much for your kind words and for being a loyal customer over the past five years. We truly appreciate your trust and are delighted to know that our services have consistently met your expectations. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same quality and professionalism.

Excellent

Professional people, i had a good service.

Endless spam

I signed up for this app years ago and it worked fine. I deleted the app after I left Dubai and it’s impossible to stop getting their spammy emails even after 7 years. I sent many messages to their customer service and they never responded. They don’t care and it’s just about getting your money.

Response from developer

We sincerely apologize for the inconvenience caused and for any unwanted emails you have received. We assure you that this is not the experience we aim to provide our users. Please contact us through the customer support section in the app or via email so we can locate your account and ensure that your information is completely removed from our mailing list. We appreciate you bringing this to our attention and will make sure to address it promptly.

VERY BAD!

You have the worst customer service ever. I use this app once and I’m not gonna use it again. It’s confusing. It’s not clear. The payment happens without you, knowing how. And when you talk to customer service, they are aggressive, and dumb.

اخذو الطلبيه ولم يوصلها

استلم المندوب الطلب وعدا سهر ولم يتم توصيله ، وحتى بعد التواصل لايوحد رد ، خدمك عملاء سيئة جدا

Horrible don’t use this app

They ruined my evening dress, damaged it. And sent me two items that weren’t mine by mistake. So they either lose ur items or damage them.

They were a really good service

During COVID era, this laundry app was professional, providing laundry bags to fill. The laundry came back well organized and Always on time but then they started to use bad quality detergent which it smelled also my pillows were damp and had a bad smell, the laundry delivery man was so good and they offer an advertisement for their own little business by sending me WhatsApp messages. Their chat services were very slow
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Response from developer

We truly appreciate the time you took to share this detailed feedback, and we’re very sorry to hear about the decline in your experience after previously receiving a high level of service. What you described regarding detergent quality, damp items, and slow chat responses is not acceptable, and certainly not the standard we aim to deliver. Your note about receiving unrelated promotional messages from a delivery person is also something we take very seriously. Your feedback helps us improve, and we sincerely apologize for the inconvenience you’ve faced.

awful service

this company took my money to clean for one month, 16 dec 2024, they came once and came a second time late. they didn’t come a third time until i complained via the app. since then we are now at the end of the second week and they haven’t been at all. it should’ve been 6 visits by now. they are not responding to our messages and have taken all the money in advance. NOT TO BE TRUSTED. do not use this company. i don’t know if this is normal or something has happened at the company. they seem to be reading messages and not responding. crazy
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ازعاج

كمية اشعارات مزعجة خلتني احذف التطبيق

NOT PROFESSIONAL!!

They are unprofessional in dealing with customers they have 0 skills in communication, in services and delivering the items the driver is telling me to wait until he’s done he was far aways (why you let us choose the time) and he came after 4 hours!! That wasn’t the first time.

They handled me the items in different bags (as normal laundry not professional company) the bed sheets have Clorox stains and on one is answering !!! The worst experience never again
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Always late. Support absent.

Frustrating service, never on time and no support.

Not good

I ordered a carpet cleaning pickup . Had to cancel it due to the very small pickup car !!! The carpet went fit and may break or bend with one person to upload (the driver)to the car !! The usual cleaning carpet companies offer a truck & 3 or 4 workers !! What a waste of time!! !!!! Never using this app
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Terrible

This website was the easiest to use until 48 hours ago when it was changed. Impossible to update card details and totally impossible to use -

Missing items! Do not use.

Expensive items went missing and they don’t answer when contacted

خدمة سريعه و غسيل ممتاز

خدمة سريعه و غسيل ممتاز

مريح

والله تطبيق مريح ومتعاون جداااا