Love the sauna, hate the app
Worst app I’ve used in the past 15 years if not ever. Constantly disconnects from the sauna, requiring restarting the process from the beginning. Completely defeats the purpose of having an app. Is Clearlight’s IT team a couple of drunken monkeys? Do better.
Works but needs improvement
Was a bit difficult to install but finally got it working. Once installed it does have nice features. Please get rid of the landscape mode.
Works great - 2026
Just got it. Make sure to use the instructions on the Clearlight site because it wasn’t clear that I needed to login to its dedicated WiFi before it could locate my sauna. Once it got set up, it’s really easy to use and awesome to be able to warm it up on the way home.
2025 App Fix
First, I would like to say I have shared the experiences of many of the negative reviewers and tried my of the suggested fixes without success. As a result, I contacted the company and spoke to a real person (the sales person that helped with the purchase) who explained the company has resolved the issue recently by replacing the power supply box. They sent me a replacement box without charge. I had our electrician do the swap as the very clear instructions seemed daunting to me. The electrician confirmed it was very straightforward and maybe spent a total of 40 mins on the whole job. I did have to contact Clearlight's support line to get the app up and running, more from user error at my end but the NEW 5 GHZ app is working PERFECTLY. The most important part is to delete the old app and set up a new account using a different email. The app has been working as expected now, allowing for remote start up and allowing for the sauna to stay on for extended hours beyond the 1 hr manual setting. It’s wonderful! Anyway, I’m writing this because I love the sauna and the company has addressed the issue that has caused a lot of frustration for sometime. Having the working app is the icing on the cake for a great product.
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Poor quality app for as much as you spent
The company needs to put some funds into the app. This app is extremely low quality and doesn’t work half the time.
