“Trapped After Booking – No Support, No Help”
Booking a flight is quick and easy, but cancelling, getting a refund, or rescheduling is extremely difficult. The call center is unresponsive, there’s no email support, and no physical office in the country. Chat support keeps you waiting indefinitely without resolution.
Overall, the platform feels unreliable and understaffed when it comes to customer service, making post-booking support a frustrating experience. While the booking process is seamless and the offers may seem attractive, you may regret your decision if you need to make any changes later.
I would strongly advise against booking through Cleartrip.
Overall, the platform feels unreliable and understaffed when it comes to customer service, making post-booking support a frustrating experience. While the booking process is seamless and the offers may seem attractive, you may regret your decision if you need to make any changes later.
I would strongly advise against booking through Cleartrip.
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Super Bad after sale service
First of all, you can’t reach them by call, you need to be in queue for hours to chat with a customer service that probably talking to 50 others so you just send a message and keep waiting for ages to come back to you, Secondly they can’t help you for refund even though airlines has cancelled the ticket, you have to follow up with the airlines yourself then get back to them. NOT RECOMMENDED AT ALL.
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Worst Custmer support
Payment by using gift card and credit card together many times the booking was canceled and nothing showing on email. Seems like that this book was never happened, but the money was deducted from gift card and credit card four times. it makes me stuck and feeling helpless during my travel when I call to customer care after 15 minutes of. Of call only once they answer and which was not also appropriate, they said we will refund you but still in last 48 hours there is no confirmation email for refund from cleartrip.
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Customer service
Very bad I’m really disappointed They don’t even care about the customers and about the booking also no responsibility
Customers support
After sale they don’t care avoid this app
I put date of birth 100% sure then find mistake in the ticket
I put date of birth 100% sure then find mistake in the ticket
