Disappointment.
I too have had in my system for years and all of a sudden it to stop connecting to my iPhone. It works fine on a monitor, but I would love to take a view of my home when I’m not there. And that was the whole purpose of buying the system. My only disappointment is , there’s no tech Support or a fix That we can download to correct their issue. It’s as though they don’t care.I am now considering another brand.
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Response from developer
Hi! Thank you for your honest review and we would love to help make this right. Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8 am to 4 pm EST. We are always happy to help in any way we can. Yvonne M. | Defender Customer Experience Expert
Update
When are you guy’s going to update the app?
What a waste of money
Update your software and support your older customers, clowns. What a waste.
Not working at all
I used to use this app frequently but suddenly it stop connecting mu camera system. Answer i got is their working on it but that was months ago. Even now im trying to get that bug fixed but still not working... i wont recommend their products, not customer support.
App
Worked well for 3 years. Now discontinued
Defender wants to force customers to buy a new system. I will for sure, but it won’t be from Defender.
Defender wants to force customers to buy a new system. I will for sure, but it won’t be from Defender.
