Confusing App
This app could be so useful- it is often not helpful even confusing.
The notifications of the item arriving at the library I request should be simple.
Just tell me when the item ARRIVES.
I don’t care it’s in transit!!
I have gone to the library multiple time because the wording of this app and the notifications in my email makes it look like the book has arrived and it has not.
Please make this simple stupid!!!
The notifications of the item arriving at the library I request should be simple.
Just tell me when the item ARRIVES.
I don’t care it’s in transit!!
I have gone to the library multiple time because the wording of this app and the notifications in my email makes it look like the book has arrived and it has not.
Please make this simple stupid!!!
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Wishing for more
I like Clevnet overall. I like having all of Ohio in reach. I just need a Wish List in the app I.e., for future reading. I end up with a long list of Suspended Holds to keep a list of things I’m interested in but don’t want yet.
Slow
Running so slow and not displaying correctly.
Linked accounts and app support
When I click on app support it directs to nowhere
Linked accounts- unable to unlink to try and relying. Linked accounts do not show the checked out items and hold items.
Unable to send review - wanted a nickname and said all my suggestions were taken - remove that
Linked accounts- unable to unlink to try and relying. Linked accounts do not show the checked out items and hold items.
Unable to send review - wanted a nickname and said all my suggestions were taken - remove that
Used to be good
I used to love this app for checking holds and checkouts. Now I have so many problems. I have to log back in a lot or close and restart the app almost every time until it displays my checkouts and holds. Also sometimes it denies placing holds for multiple items but if I sign out and sign back in it will finally work. Too many steps just to quickly check my account.
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Add a List function
This app is fine for what it does—it’s great for searching for material available as physical and digital editions, across the libraries, Libby, and Hoopla. It tends to be a little slow to load your account, which is why I gave it 3/5, but when it’s loaded, it works perfectly. The only thing I would ask is to have a ‘wishlist’ function just for the user, similar to tagging in Hoopla and Libby, where the user can have a private list of materials they’d like to read next, especially for physical material, which can’t be saved in Libby/Hoopla. That would take this app to the next level in my opinion.
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Love this app. Cannot contact App Support
The current checkouts do not appear. It’s been a week or so like this. They do appear on the website though.
Not working
The ClevNet app for iPad and iPhone are no longer working. I’ve lost items borrowed and can no longer download new items. When I try to download new items an error indicating that a server connection is not working.
Terrible
I used Overdrive with perfect success for at least a decade. Now it’s tapped into a different (Ohio?) Digital library and Clevenet just disappeared and something new called Libby appeared that is tied to Clevenet who just notified me via email that a book I wanted is in my Holds now and if I want it I must log in soon to accept it. Now I cannot login to Clevenet at all which keeps wanting to use Overdrive and I have no idea what my old formerly saved credentials are to type in to Clevenet. None of the password number suggestions worked either and the old info in my saved password doc isn’t working anymore either. Grrrrrrr!! Funny everything worked just fine less than 2 months ago when I placed the hold on the book. Of course it’s after midnight and I can’t reach anyone (and probably not tomorrow/Saturday either due to covid). I have wasted an hour over this nonsense.
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Better than BookMyne
I stopped using the Clevnet system when the switch to the truly awful BookMyne app was made. This app, while better than the truly awful BookMyne app, is poorly laid out and lacks many of the features of the app prior to the truly awful BookMyne app.
To be noted: there appears to be active development of the Clevnet Libraries app with recent version changes 1, 5, and 11 months ago (as of 2/20) compared to the truly awful BookMyne app with version changes 3, 4, and 6 years ago.
Suggest changing “being held” to “ready for pick-up” if “being held” means only ready for pick-up. “Being held” is, to my mind, the status that ensues immediately after I push the “place hold” button. “Ready for pick-up” means, well, read to be picked up without obvious ambiguity.
Suggest changing color scheme, or allowing color scheme changes for greater contrast, perhaps a dark-mode option.
Suggest aligning icons and text on home page for neatness sake and a more polished, professional look.
Suggest eliminating the neck-bending left sidebar in landscape mode with a matching landscape orientation for my home-base library.
To be noted: there appears to be active development of the Clevnet Libraries app with recent version changes 1, 5, and 11 months ago (as of 2/20) compared to the truly awful BookMyne app with version changes 3, 4, and 6 years ago.
Suggest changing “being held” to “ready for pick-up” if “being held” means only ready for pick-up. “Being held” is, to my mind, the status that ensues immediately after I push the “place hold” button. “Ready for pick-up” means, well, read to be picked up without obvious ambiguity.
Suggest changing color scheme, or allowing color scheme changes for greater contrast, perhaps a dark-mode option.
Suggest aligning icons and text on home page for neatness sake and a more polished, professional look.
Suggest eliminating the neck-bending left sidebar in landscape mode with a matching landscape orientation for my home-base library.
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No book results.
For some reason when doing a title search sometimes book formats don’t show up. I only get e-book and audiobook results even when physical books are available. Doing a search by book format reveals no results.
Would be great if it worked
Frequently need to log back into the app and into linked cards. It would be great if it actually worked.
Some issues currently
It won’t load my list of checkouts or holds. Hoping for a bug fix soon.
Recent update
I find the scrolling book covers under the search function to be distracting. The app has slowed down considerably and seems to freeze.
Overall okay.
This app is overall okay. It’s really not ideal for ebooks. If you open the app while listening it’s never at the part of the book you are really at. If I pause it it takes it back to the beginning of the chapter almost every time. If I reopen the app, the same thing happens- it’s at some random part of the book. Very frustrating.
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Clevnet Libraries app
1. Make renew several items easily — please add multiply selection/one button.
2. Add info how many renewal remains please. It was in a previous app.
3. Make a pause button or stop/remove this slide bar at home page, it’s just a visual noise, very disturbing “design” decision.
Thank you.
2. Add info how many renewal remains please. It was in a previous app.
3. Make a pause button or stop/remove this slide bar at home page, it’s just a visual noise, very disturbing “design” decision.
Thank you.
Better than Bookmyne, but not by much
So annoying. Sometimes my holds show up. Sometimes they don't. Makes me crazy.
Terrible Design
This is supposed to be an improvement over the old app? You can only renew 1 item at a time. You can’t pay fines. Not full screen optimized for newer iPhones (not full screen). I hope Clevenet didn’t pay for this horrible piece of design.
Meh
1) Does not connect consistently
2) would be nice to see what holds are in transit
2) would be nice to see what holds are in transit
Useless
I don’t know what happened with this app, but no longer displays the books I have checked out. Yes, I’m signed-in, but just get a message that I have no books checked out. Simply doesn’t correspond to my actual library record.
