Scam
They take your money and do not complete service. No cancelation button as an option. No service support or call. I used to use this company, but now it seems it may just be a shell collecting money without service. DO NOT USE unless you like losing money and not getting service.
The worst
I requested a service and got no response for days and when I messaged them their AI bot told me I’d be contacted by a live member of their team multiple times but it didn’t happen
Poor Treatment of Contractors Hurts Customers Too
As a contractor who completed work through this platform, I can’t recommend Plowz & Mowz. In my experience, payments were repeatedly delayed, communication was poor, and I was given inaccurate information about when I would be be paid. When contractors aren’t paid on time, many stop accepting jobs or leave the platform altogether.
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Ignores notes and poor service
I set up a mowing job and made note that my back yard has a 4ft gate. I was contacted to confirm the gate was 4ft. I confirmed and got an affirmative response. Then they send someone out who doesn’t have a mower that fits through a 4ft gate. I contact support and they say they will reassign within the hour. A day later my job still isn’t assigned and I have been waiting for over and hour on hold both on the phone and with live chat waiting to speak to anyone. Would highly recommend anyone who considers this app look elsewhere.
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No liability
This company hires unbelievably novice people to do work for them, and then when something inevitably goes wrong, they’ll take no responsibility and keep you strung along for months. The person they hired girdled / killed my tree and they kicked the can down the road until I finally gave up. Do not trust them if you value anything in your yard.
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