Scammers
Provided proof that my lawn wasn’t getting cut for multiple service with pictures had another pro come in and agree that it hadn’t been done In over a month and then I got charged an additional fee because my grass was so long. When I went to get reimbursed because they never reimbursed in the first place they said it has to be within five days and “they’re so sorry but it doesn’t fit within their 5 day policy for refunds” and they “understand it must be frustrating to provide proof and not get reimbursed” they literally know they charged me without providing the service with proof and still wouldn’t refund me.
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It works
No edging done and a lot of weed eating not completed as described in the services. They are on time and very nice .
Service is a disaster
Good concept but their pros are terrible. We had one good one who quit for no stated reason. After that we had ones show up when not scheduled, not show up when they were scheduled, do a half-hearted job and then quit, or quit before even coming to our house. One bailed by saying we needed a $400 clean-up before he could mow; even customer service said the photo he sent as proof didn’t show the need for extra service. Completely unreliable service.
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Wouldn’t recommend the App or the Services
I’ve had so many issues with this app glitching, I don’t even know where to begin. I could overlook the glitches, except for the fact that the services are terrible.
I tried using these services for about a year, and finally had to give up out of pure frustration. I tried it for both my house and my dad’s house after he had his surgery, and my husband also used the app for about a week.
The lawn people I’ve been matched with are totally unreliable. They will no-call no-show, or cancel at the last minute. And, guess who still has to pay fees for their grass being too tall after a week’s worth of cancellations? It’s absolutely ridiculous, and makes this whole process more of a headache than it’s worth.
In theory, the product is great. But save yourself the headache and hire someone local instead.
I tried using these services for about a year, and finally had to give up out of pure frustration. I tried it for both my house and my dad’s house after he had his surgery, and my husband also used the app for about a week.
The lawn people I’ve been matched with are totally unreliable. They will no-call no-show, or cancel at the last minute. And, guess who still has to pay fees for their grass being too tall after a week’s worth of cancellations? It’s absolutely ridiculous, and makes this whole process more of a headache than it’s worth.
In theory, the product is great. But save yourself the headache and hire someone local instead.
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They don’t pay any money they promised you
I still get an email saying I’ve earned $52.40 this week years after I did the one job for them. I’ve talked to them several times and they just will not pay me for the only job I did for them. It’s crazy it’s been probably two years and they are still on here.. seems like Apple would not wanna be associated with a scam like this but apparently not
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