The APP sucks, but the service is decent!
For the most part it’s a pretty good service. The app just sucks and you have to update it seems like every few days, it’s annoying!
Lawn mowing
Their crew did a great job and communication thru the app is very helpful
Unreliable
I scheduled my services through this app and then they found me a pro. They pushed my services to 2 days later ok fine it was the weekend anyway. Then the guy msgs me through the app saying he’s pushing it another day due to weather but it was super sunny and most my neighbors were outside cutting their grass. So the next day come I msg around 2pm because this guy still hasn’t shown up. I get no response so I head to the customer service agent and they said I have to give him till the end of the day. Well 9pm comes around and the guy switched me for the NEXT day and didn’t even msg me back. I had to wait till the morning to talk to anyone from this app and get it cancelled that way with no charge because if you try to cancel a service they will charge you $15-25 if it’s too close. They eventually closed my account and didn’t charge me but I had to reply 3x to them that I’m not wasting another day waiting for them to show and I’m not waiting for another “pro” because they have 48 hours to schedule. Better off finding an actual company than using this app.
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Horrible
I’ve spent more time in chat boxes with unhelpful reps than I have getting my lawn cared for. Don’t get caught in this trap of an app. You’re stuck doing 3 mows but it’ll take you 2 years to get to that point.
These people scam you!!!
These people will tell you you’re going to get a cheap service and then they send out some whackadoos who convinced you to agree to the most expensive option to cut your yard then they don’t even cut the whole yard and when you call to complain and they say you’re getting a refund, they still charge you and tell you you have to spend another $214 to have the rest of your yard done
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