Camera Focus Broken
App used to work. After an update, for several months now, the app lost its ability to ‘tap on the screen to focus’ while attempting to scan a barcode. It used to work just like taking a picture, where you could tap and it would bring the barcode into focus. now the app has 0 ability to refocus. so if you aren’t holding the item barcode at some unknown perfect distance when first clicking to scan, it will never scan. you have to back out of the attempt and try again - often taking several attempts to scan the item.
It used to be possible to tap to focus - and other working scan pay go apps (like sam’s club) handle this fine. Not sure where giant eagle is putting their giant profits - but it’s certainly not in improving the shopping experience. this app is completely overlooked - no wonder most people use the scan guns.
It used to be possible to tap to focus - and other working scan pay go apps (like sam’s club) handle this fine. Not sure where giant eagle is putting their giant profits - but it’s certainly not in improving the shopping experience. this app is completely overlooked - no wonder most people use the scan guns.
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Doesn’t work
This hasn’t worked in the store while connected to WiFi for months
Does not work
Update: 4 months later and the app still does not work. Unacceptable. If it’s not supported take it down from the App Store.
Does not work with iOS 26.3.1
Does not work with iOS 26.3.1
Used to be great
I used to use this app all the time it was great but over the last few months it hasn’t been. It takes forever to load and the scanning of the barcode is blurry and 9 out of 10 times doesn’t scan. It’s frustrating. I just started shopping at Meiers since their app works and is so much more advanced.
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Wish better
You have to go back and after each scan to " catch" the barcode. Annoying!
