Great for basic needs
Bait and switch scam artists
Hidden fees
App very limited compared to web version
Horrible experience
Good timer, but has logout issues
etwas buggy
Response from developer
Hallo, vielen Dank für die Bewertung. Könnten Sie sich bitte an unser Support-Team unter support@clockify.me wenden, damit wir dieses Problem gemeinsam lösen können?
Garbage
Needs an update
Everytime i switch projects it takes SEVEN CLICKS To choose the project im timing… thats way too many taps. That doesnt include thr STOP button to star a new project (resume an old one).
Good timer
Removed option to export as CSV. PDF export totals now don’t add up
Response from developer
Hi Mike, thank you for the review! That is correct, reports ranges over 1 month range and CSV/Excel export options (alongside the billable feature) are now moved to our paid plans, starting on the Basic plan. Users can still do a yearly export on the free plan via the settings, but the billable rates and total amount info is only available on any of our paid plans or free trial. For any issues or questions about it, please reach out to our support team at support@clockify.me and we'll be happy to provide more details
Free tier downgraded
Was great, now a pain
Only use it if you plan to pay.
Can’t master the basics
Report limit
Response from developer
Hi there! Reports ranges over 1 month are now available on any paid plan. For any issues, please reach out to our support team at support@clockify.me and we'll be more than happy to investigate it for you.
Custom report error
Issues with last update
Very useful!
Quick Warning Before Download!
As a product manager that has worked for many large companies, Cake/Clockify made a recent update that caught many users by surprise and gated functionality aggressively.
While having free vs paid functionality is common, removing free functionality that people depend on for workflows is typically done with months of advance notice. Recent changes such as export to Excel and date ranges of reporting have been moved from free to paid. Every feature has a cost to maintain, this is common. Reporting can be a heavy cost if don’t managed well. So sometimes things need to migrate from free to paid.
There are two issues:
1. A company should think long and hard about changing free functionality, and how that impact user base is in workflows. A company that has analytics and can see how much core functionality is being used. There are arguments that Data storage and reports and things like that can create cost, but there are ways of working around that as well. I’ve managed the development of 13 globally used application mobile and web applications. I know.
2. If you have all of that information, and you only provide a month’s worth of notice. They clearly communicate something about priority. The goal is that when you go to get a drink of water, all of a sudden it cost three dollars.
The core application still works well. It has certainly saved me from vibecoding my own application or relying on other applications that I consider subpar.
Unfortunately, given how things have been handled, I’ve instructed my employees and organizations that I consult for to migrate to other solutions. Perhaps this is what Cake wants, but it doesn’t feel like the respectful way to move forward.
Response from developer
Thank you for your honest opinion, we greatly value any feedback. After almost 10 years of giving generous, unlimited users Free plan, we recently updated our Free plan to keep Clockify reliable, fast, and maintain long term sustainable infrastructure for all our users in today’s climate. We still offer unlimited time tracking and various core features on the Free plan for small start ups and teams - and will continue to do so! An in-app notification detailing these changes was displayed a month ago to prepare our free users in advance for the changes. For any help with the transition or export of your data, please contact us at support@clockify.me and we will be happy to help!
