Clockify Time Tracker User Reviews

Customer Experience

Positive experience49.2% of reviews
Neutral13.2% of reviews
Negative experience37.6% of reviews

~ Based on 508 written reviews from the US App Store.

What users say

Is Clockify Time Tracker Safe?

Clockify Time Tracker appears safe based on user ratings. AppsHunter Safety Score for Clockify Time Tracker is 92/100.

This assessment is based on 4,136 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.9% of ratings point to a safe experience
3.3% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 4,136 App Store ratings for Clockify Time Tracker.

Is Clockify Time Tracker Legit?

Clockify Time Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Clockify Time Tracker is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great for basic needs

I use Clockify to keep track of my time spent on a freelance project. It is simple to use and works great for my use case.

Bait and switch scam artists

My company was on their free plan until they decided they wanted to be greedy and force my company onto one of their paid scam plans. I would never do business with these dishonest scam artists ever again they are the scum of the earth and I hope they go out of business

Hidden fees

Kiosk is a paid feature, this was not well communicated before setting this up. Easier to just make a custom python script and save money

App very limited compared to web version

I use this primarily to track time for virtual team members. The website version of Clockify is very detailed and I love it. I can see reports that show how many hours each team member worked plus what projects and specifically what tasks. But in the mobile app I can see hours and projects but not the tasks they’re spending time on. I’d love to be able to see that on the go in the app — it’s the 2nd main thing I need the app for.
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Horrible experience

This app is designed very poorly. Logging hours is frustrating and unnecessarily difficult, at least in my experience. The interface is confusing, and completing simple tasks takes far more effort than it should. I would not recommend this app to anyone. If I could give it 0 stars, I would.

Good timer, but has logout issues

Timesheet on iphone doesn't show weekly totals. But the ability to see my live daily/weekly totals is a major reason I use this over the alternatives. Logs out and requires an emailed code.

etwas buggy

Wenn man die App schließt läuft der Timer zwar weiter aber die Beschreibung wird gelöscht. Die Texterkennung ist Grotten schlecht und frustrierend. Es gibt hierfür bessere alternativen als das native Speech Framework. Gerade für die Taskbeschreibung in die man häufig viele Fachbegriffe nutzt.

Response from developer

Hallo, vielen Dank für die Bewertung. Könnten Sie sich bitte an unser Support-Team unter support@clockify.me wenden, damit wir dieses Problem gemeinsam lösen können?

Garbage

Been using since 23 and just find out I can no longer access past years without upgrading. Not worth it, pure garbage, skip it and find something better.

Needs an update

Id love for the mobile app to have the PLAY/ resume button like the desktop has. Switching between projects is tasking enough but to have to manually search through projects is too annoying. So just clicking PLAY (to resume a previous project would be amazing)
Everytime i switch projects it takes SEVEN CLICKS To choose the project im timing… thats way too many taps. That doesnt include thr STOP button to star a new project (resume an old one).
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Good timer

Timesheet on iphone doesn't show weekly totals. But the ability to see my live daily/weekly totals is a major reason I use this over the alternatives.

Removed option to export as CSV. PDF export totals now don’t add up

Have been using this app for a number of years to record working from home hours so I can claim on my tax Tried to export last financial years records in CSV from the desktop version but this option now requires paying for an update you can still ! export a months records as a PDF but the total hours shown in the PDF don’t add up the to daily records in the same document have had to add up all the records using a calculator to get the correct total - it shouldn’t be this difficult I’m now using aTimeLogger which allows exports in CSV and the total are always correct
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Response from developer

Hi Mike, thank you for the review! That is correct, reports ranges over 1 month range and CSV/Excel export options (alongside the billable feature) are now moved to our paid plans, starting on the Basic plan. Users can still do a yearly export on the free plan via the settings, but the billable rates and total amount info is only available on any of our paid plans or free trial. For any issues or questions about it, please reach out to our support team at support@clockify.me and we'll be happy to provide more details

Free tier downgraded

I’m ok with a limited free version. I’m not ok with having to pay for features that once were available for free.

Was great, now a pain

I am the sole employee of my small business, no longer use contractors, and now I can’t set my billable rates. Struggling enough as it is, and now they want to charge for the ability to set your own rates. Add annoying advertisements or something lol. Hourly rate can’t be stressing your coding comparative to all of your other available tools.
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Only use it if you plan to pay.

The free features are becoming more and more limited. You can only see a month of history in the reports tab. Until recently it used to be a full year. If you use it for free you will continue to be squeezed

Can’t master the basics

This app logs you out all the time for no reason. Then they make you sign in with an email code only - no password or sms option - so you’re stuck waiting 10 minutes for the code. Truly ridiculous.

Report limit

I suddenly can’t extract full year report.

Response from developer

Hi there! Reports ranges over 1 month are now available on any paid plan. For any issues, please reach out to our support team at support@clockify.me and we'll be more than happy to investigate it for you.

Custom report error

Why am I getting this message after using this feature for over a year. “Your workplace subscription plan doesn’t support the selected date range “ when trying to run a custom report

Issues with last update

This has historically been a really good app, but I noticed that today I can no longer view reports by year. Please fix this.

Very useful!

Very simple and easy to operate. Great have to have!

Quick Warning Before Download!

2 Reasons to be concerned about using this app long term captured below.

As a product manager that has worked for many large companies, Cake/Clockify made a recent update that caught many users by surprise and gated functionality aggressively.

While having free vs paid functionality is common, removing free functionality that people depend on for workflows is typically done with months of advance notice. Recent changes such as export to Excel and date ranges of reporting have been moved from free to paid. Every feature has a cost to maintain, this is common. Reporting can be a heavy cost if don’t managed well. So sometimes things need to migrate from free to paid.

There are two issues:

1. A company should think long and hard about changing free functionality, and how that impact user base is in workflows. A company that has analytics and can see how much core functionality is being used. There are arguments that Data storage and reports and things like that can create cost, but there are ways of working around that as well. I’ve managed the development of 13 globally used application mobile and web applications. I know.

2. If you have all of that information, and you only provide a month’s worth of notice. They clearly communicate something about priority. The goal is that when you go to get a drink of water, all of a sudden it cost three dollars.

The core application still works well. It has certainly saved me from vibecoding my own application or relying on other applications that I consider subpar.

Unfortunately, given how things have been handled, I’ve instructed my employees and organizations that I consult for to migrate to other solutions. Perhaps this is what Cake wants, but it doesn’t feel like the respectful way to move forward.
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Response from developer

Thank you for your honest opinion, we greatly value any feedback. After almost 10 years of giving generous, unlimited users Free plan, we recently updated our Free plan to keep Clockify reliable, fast, and maintain long term sustainable infrastructure for all our users in today’s climate. We still offer unlimited time tracking and various core features on the Free plan for small start ups and teams - and will continue to do so! An in-app notification detailing these changes was displayed a month ago to prepare our free users in advance for the changes. For any help with the transition or export of your data, please contact us at support@clockify.me and we will be happy to help!