Removed option to export as CSV. PDF export totals now don’t add up
Response from developer
Hi Mike, thank you for the review! That is correct, reports ranges over 1 month range and CSV/Excel export options (alongside the billable feature) are now moved to our paid plans, starting on the Basic plan. Users can still do a yearly export on the free plan via the settings, but the billable rates and total amount info is only available on any of our paid plans or free trial. For any issues or questions about it, please reach out to our support team at support@clockify.me and we'll be happy to provide more details
Report limit
Response from developer
Hi there! Reports ranges over 1 month are now available on any paid plan. For any issues, please reach out to our support team at support@clockify.me and we'll be more than happy to investigate it for you.
Custom report error
Issues with last update
Very useful!
Quick Warning Before Download!
As a product manager that has worked for many large companies, Cake/Clockify made a recent update that caught many users by surprise and gated functionality aggressively.
While having free vs paid functionality is common, removing free functionality that people depend on for workflows is typically done with months of advance notice. Recent changes such as export to Excel and date ranges of reporting have been moved from free to paid. Every feature has a cost to maintain, this is common. Reporting can be a heavy cost if don’t managed well. So sometimes things need to migrate from free to paid.
There are two issues:
1. A company should think long and hard about changing free functionality, and how that impact user base is in workflows. A company that has analytics and can see how much core functionality is being used. There are arguments that Data storage and reports and things like that can create cost, but there are ways of working around that as well. I’ve managed the development of 13 globally used application mobile and web applications. I know.
2. If you have all of that information, and you only provide a month’s worth of notice. They clearly communicate something about priority. The goal is that when you go to get a drink of water, all of a sudden it cost three dollars.
The core application still works well. It has certainly saved me from vibecoding my own application or relying on other applications that I consider subpar.
Unfortunately, given how things have been handled, I’ve instructed my employees and organizations that I consult for to migrate to other solutions. Perhaps this is what Cake wants, but it doesn’t feel like the respectful way to move forward.
Nice app but extra clicks for no reason
Easy and clean
Response from developer
Hi there, thank you for your review! Glad you like the app and that it helps with your workflow!
Never had to sign into any app this often
I have never ever known any other app that needs me to constantly sign in.
Every. Single. Time.
Love it!
Nach Update ineffizienter
Response from developer
Vielen Dank für Ihre Bewertung! Würden Sie sich bitte an unser Support-Team unter support@clockify.me wenden, damit Sie uns etwas mehr darüber mitteilen können und wir das Problem gemeinsam lösen können?
Kein Widget, keine Anzeige im Sperrbildschirm
Response from developer
Hallo! Vielen Dank für Ihre Bewertung. Wir leiten Ihr Feedback zum Widget an das zuständige Team weiter. Viele Grüße!
Commission Sales Time & Expense Tracking
Response from developer
Thank you for the 5-star review! We're glad to hear your feedback! If you have questions or if there's anything else we can do to help, don't hesitate to reach out to us directly at support@clockify.me - Cheers!
All time entry’s deleted
Then I went into settings and saw a cool option to turn off 24-hour time, but it wouldn’t let me because I was in Forced Offline Mode, which tracks time even without Wi-Fi. So I turned Forced Offline Mode off, changed the 24-hour time setting, and suddenly all my entries disappeared.
My folder is still there and labeled correctly, but my project and the entire week of entries are completely gone. I already tried turning Forced Offline Mode back on and switching 24-hour time back, but nothing reverted. If this was an intentional feature to remove all my entries after going online again, this app is horrible having no heads up.
Response from developer
Hi there, thank you for the detailed feedback! Can you please reach out to us at support@clockify.me so we can tackle and troubleshoot this further? Looking forward to hearing from you there!
Best Free Time Tracker!
Lost all my data
Moderne Features fehlen
Response from developer
Hallo, vielen Dank für Ihre Bewertung! In unserer Web-App gibt es eine Funktion zum Speichern von Lieblingszeiten für Kurzbefehle: https://clockify.me/help/track-time-and-expenses/favorite-time-entry Wir verstehen aber, wie hilfreich es wäre, diese Funktion auch in der mobilen App zu haben und die KI den Timer starten und stoppen zu lassen. Wir können Ihnen zwar momentan weder etwas versprechen noch einen genauen Zeitpunkt nennen, aber wir leiten Ihr Feedback an unser Produktteam weiter. Viele Grüße!
