Great
Really good motion ring camera !
Customer service no help whatsoever
I can’t access my my video door camera, customer service is a load of rubbish. I’ve told customer services I need to access the camera settings for legal purposes. Your customer service is a disgrace
Can’t tell when someone rings doorbell
I wish they’d make it so that we don’t have to click on the notification to launch the app before seeing that someone had just rung the doorbell. They should make a special notification sound just for when people ring the doorbell, because right now the notification sound we have is the same as motion detected. I have missed out on so many deliveries as a result.
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First doorbell camera
I installed it myself & it was so easy. So far so good. Clarity could be better, but with the price point it’s good enough. Definitely purchase a micro sd card otherwise there is no storage
Changed after purchase
Appallingly badly designed app that’s not intuitive and easy to use. I expected a screen to appear as soon as the doorbell was rung but no, that is buried and sporadic.
Now the app appears to have updated and the motion detection that was so useful has disappeared. I can no longer see how to access the expensive SD card I bought for extra storage. And it looks like they have hiked their cloud storage prices and axed the free 6sec recording to the cloud.
However, I managed to restore everything by doing a factory reset and reconnecting to the WiFi.
WiFi could be better; router is 10m from the door yet doorbell complains of weak signal.
Now the app appears to have updated and the motion detection that was so useful has disappeared. I can no longer see how to access the expensive SD card I bought for extra storage. And it looks like they have hiked their cloud storage prices and axed the free 6sec recording to the cloud.
However, I managed to restore everything by doing a factory reset and reconnecting to the WiFi.
WiFi could be better; router is 10m from the door yet doorbell complains of weak signal.
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