Requires too much data
I signed up for the program and they wanted to link a bank account to get special rewards. I was hesitant, but I did it. When I tried to get gas, I was informed that the account process was on hold because they also wanted a photo of my drivers license and a recent utility statement. Insane. It’s a rewards program, not a mortgage. I immediately deleted my info and I will avoid Citgo from now on.
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FIX FOR NOTIFICATION & PAYMENT SCREEN BUG
For anyone having trouble with the Club CITGO app and getting stuck on the “Turn on notifications to stay updated on your rewards” screen, I found a solution that worked for me.
There is an orange button hidden way down below the visible part of the screen. Even though it looks like there is nothing else to scroll to, keep swiping down repeatedly and very quickly. I had to swipe down around 50 times before I finally saw part of the orange button.
As soon as you see the orange button, scroll back slowly until you can see it clearly, then tap it. After I did that, the app finally let me continue and everything worked normally.
The same thing happens when you try to add a credit/debit card or payment method. If you get stuck on that screen, do exactly the same thing: keep swiping down quickly many times until the hidden orange button appears. Then scroll back slowly, find the button, and tap it to continue.
I tried reinstalling the app, restarting my phone, and changing the notification and location permissions, but none of that fixed the problem. The hidden orange button was the solution for me.
So if you’re stuck, don’t give up and keep scrolling down, even if it looks like there’s nothing there. The orange button is way down at the bottom.
There is an orange button hidden way down below the visible part of the screen. Even though it looks like there is nothing else to scroll to, keep swiping down repeatedly and very quickly. I had to swipe down around 50 times before I finally saw part of the orange button.
As soon as you see the orange button, scroll back slowly until you can see it clearly, then tap it. After I did that, the app finally let me continue and everything worked normally.
The same thing happens when you try to add a credit/debit card or payment method. If you get stuck on that screen, do exactly the same thing: keep swiping down quickly many times until the hidden orange button appears. Then scroll back slowly, find the button, and tap it to continue.
I tried reinstalling the app, restarting my phone, and changing the notification and location permissions, but none of that fixed the problem. The hidden orange button was the solution for me.
So if you’re stuck, don’t give up and keep scrolling down, even if it looks like there’s nothing there. The orange button is way down at the bottom.
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Discount amount
Many times the discount shown on the app is not what I receive. Seems to happen at certain stations, which I no longer visit.
Frustratingly Glitchy
This app has never worked well and lately doesn’t work at all. Not sure why they provide so little support.
Great app!
I love the stacking and instant rollback at the pump.
