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Shell: Fuel, Charge & More

Shell: Fuel, Charge & More

Earn & save with Fuel Rewards®

88K ratings
1187 reviews
#4 in free Navigation
🗺️ Navigation
Free

Details

Released
July 9, 2019
Updated
October 26, 2026

Developer

Shell Information Technology International B.V.
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🎪3 happening
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About

This app helps you save money on fuel and EV charging. Join a rewards program to earn discounts, pay securely from your phone, and find nearby stations. It also allows you to manage EV charging sessions.

✓Fuel Rewards savings program
✓Mobile payment for fuel
✓EV charging station locator
✓Find nearby Shell stations
✓View fuel pricing
✓Access loyalty transaction history
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What users say about Shell

Reviews of Shell are mostly negative: the Navigation app is rated 4.8/5 from 88K App Store ratings. What users like most: easy to use, secure payment option. Top complaints: frequent app crashes, unreliable payment processing. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🔒Secure payment option
  • 💡Convenient for contactless fill ups

Negative things

  • 🐛Frequent app crashes
  • 🐛Unreliable payment processing
  • 🐛Compatibility issues with older devices
  • 🐛Inconsistent performance across stations
  • 🔒Security concerns with unauthorized withdrawals
  • 🔋High battery consumption
See all reviews

What's New in Shell

9.9.0

October 26, 2026

Exciting news for EV drivers! Shell Recharge Rewards is now live in the Shell App. Explore membership options designed to fit your charging needs.

Charts

Top Free

📈 4+1

Navigation

This app rose +1 position in Navigation chart.

Last updated on November 3, 2026.

Events

Read more about Save MORE all season long!
Event EndedSpecial Event

Save MORE all season long!

Activate this reward and save all season long!

Feb 15, 2026 — Mar 17, 2026

Read More

Read more about The Shell App Upgrade Is Here
Event EndedSpecial Event

The Shell App Upgrade Is Here

Explore savings and new features in the Shell App

May 27, 2026 — Jun 27, 2026

Read More

Read more about New Rewards at Shell!
Event EndedSpecial Event

New Rewards at Shell!

More rewards with Scene+, Scotiabank & Tangerine

May 27, 2026 — Jun 27, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Désappointée

Mon téléphone n’est plus assez récent pour permettre d’avoir accès à votre app, je suis toujours membre et ne peux pas activer les offres. Au début du mois j’ai activé l’offre mensuel sur mon laptop mais cette fois ci pour l’offre du 23 octobre ça ne fonctionne plus. Vous ne pouvez pas vous attendre à ce que j’achète un nouveau téléphone pour ça. Je trouve la situation très désagréable, on devrait avoir le droit d’utiliser l’ancienne version.
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NDNot fair désappointée

Won’t let me sign in

Been having trouble signing in even though all login information put in has been correct. Now I’ve been locked out of my account and have to wait 24 hours because of how poor the coding is. Moving to a new station to get my gas this app has ruined years of my experience.
JJozhuawin

New shell app doesn’t work

I am a platinum reward member and now my .10 discount and any additional discount no longer work
CCanyoufx

Can’t log in terrible customer service

I can’t log into the app and I contacted the customer service and spoke to an actual live person and they were unable to help me. I would not recommend Shell terrible service.
SSarah4557

New app

The app is giving me problems . I tried downloading the app and adding my email it keeps saying I have 2 accounts when I try to merge them it says sending to my email but it isn’t going to my email
BBousmea
See 1182 more reviews

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User experience

🐞

Reported Bugs

5 issues

Inability to add/update payment methods

Bug

Frequent log-out issues

Bug

Pump unavailability errors

Bug

Rewards not properly tracked or applied

Bug

Incompatibility with certain iOS versions

Bug
✨

Requested Features

5 requests

Ability to link Shell credit/debit cards

Feature

Option to save receipts for longer duration

Feature

Apple CarPlay support

Feature

Ability to select gas type from the app

Feature

Better customer support and communication

Feature

FAQ

What does the Shell app do?

The Shell app helps you save money on fuel and EV charging. You can join the Shell Fuel Rewards program to earn discounts, pay for fuel securely from your phone, and find nearby Shell stations. It also allows you to locate and manage EV charging sessions.

How can I save money with the Shell app?

You can save money by joining the Shell Fuel Rewards program, which offers increasing discounts on fuel with each fill-up and for Platinum Status members. Using mobile payment within the app also earns you additional fuel savings. You can also view various fuel and in-store offers.

Can I pay for fuel using the app?

Yes, the app offers fast and secure mobile payment for fuel. You can link your Shell branded credit card, Mobile Checking, Apple Pay, or other major credit/debit cards like Visa, Mastercard, American Express, or Discover. This eliminates the need to swipe your card or enter your Fuel Rewards Alt ID at the pump.

How does the EV charging feature work?

The app allows you to access over 115,000 charging points in the Shell Recharge roaming network across the U.S. You can find available chargers, initiate and stop charging sessions, and make payments, all directly through the app.

Is the Shell app free to use?

The app itself is free to download and use. While there are no direct in-app purchases for features, the primary monetization comes from facilitating fuel and EV charging transactions, and potentially through ads as indicated by the provided data.