Club IR User Reviews

Club IR
Club IR
INDIVIDUAL RESTAURANTS (IRC) LIMITED

Top reviews

Not user friendly

Diamond member cannot always get into the app. Tells me to download new app which I have already done information not always correct

All good..

Was no clear I had to re register account on initial download! Until a later build made this more clear..

Response from developer

Hi Max, we are here to help with any access issues. In order to access the new chapter of Club IR you will need to sign up for a new account, and we will then connect your new app to your existing tier automatically - just ensure you use the same email address. Any issues reach out us at club@individualrestaurants.com

Great rewards & easy to use

So glad cashback is back! Really easy to use and good to see the tier benefits so clearly

Response from developer

Thank you for your amazing feedback, we look forward to welcoming you back very soon.

Efficient app

I love the new club ir app it is efficient, easy to navigate & there are some great rewards to unlock !

Response from developer

Thank you for your amazing feedback, we look forward to welcoming you back very soon.

Cannot log in

I am a diamond and when trying to log into the new app it’s making me set up a whole new account. Very disappointed in the service

Response from developer

Hi, we are here to help with any access issues. In order to access the new chapter of Club IR you will need to sign up for a new account, and we will then connect your new app to your existing Diamond tier automatically - just ensure you use the same email address. Any issues reach out us at club@individualrestaurants.com .

Amazing

Amazing

Response from developer

Thank you for your amazing feedback, we look forward to welcoming you back very soon.

As a regular guest this new appis lush

Love the cashback and easy you have made the app to sign up and book tables. Really looking forward to using it in Marlow.

Response from developer

Thank you for your amazing feedback, we look forward to welcoming you back very soon.

Shocking New App!!

Having lost my diamond membership after moving to this new app I’m absolutely appalled. Terrible app, will not be bringing business to this group any more!

Response from developer

Hi Steve, we are here to help with any access issues. In order to access the new chapter of Club IR you will need to sign up for a new account, and we will then connect your new app to your existing tier automatically - just ensure you use the same email address. Any issues reach out us at club@individualrestaurants.com

Cannot log in

I have downloaded the new app and it is saying that my password is not recognised so I am unable to login

Response from developer

Hi, we are here to help with any access issues. In order to access the new chapter of Club IR you will need to sign up for a new account, and we will then connect your new app to your existing tier automatically - just ensure you use the same email address. Any issues reach out us at club@individualrestaurants.com