Easy to use, sends notifications.. but wish that it…
I love my Pilates classes and my studio, the APP is super easy to use, sends notifications, but I wish that it:
1.) advised if you’re out of the 12 hour window when cancelling a class. Sometimes I do it quickly and don’t realize the time.
2.) allowed you to see the history of classes taken - it does keep count, but I’d love to know the name of the instructor and type of class taken when I look back.
1.) advised if you’re out of the 12 hour window when cancelling a class. Sometimes I do it quickly and don’t realize the time.
2.) allowed you to see the history of classes taken - it does keep count, but I’d love to know the name of the instructor and type of class taken when I look back.
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Not enough level 1 classes after 6:30
Not enough level 1 classes after 6:30
Unreliable App
The app does not consistently work to book classes. On more than one occasion, I have lost a class credit due to app issues. This app makes me reconsider my membership.
Clean /well managed
I was pleasantly surprised at the level professionalism.
From the front desk and the teachers. The studio is clean well equipped and i love the choice of music
From the front desk and the teachers. The studio is clean well equipped and i love the choice of music
Classes
Hard to get into classes
Can’t log in!
Bad, not able to to login and when I click on forget password, I don’t get an email to reset the password. Very bad app.
Loving it!!
I’ve attended my first three Pilates classes and I’ve loved being a part of club Pilates. I feel my stomach and my toes are getting a work out. So much fun!
Small Gray Font
This app is hard to use because the font is very small and gray.
Tried to cancel
Club Pilates charged me after I cancelled my membership not happy at all…no way to cancel on the app and I called on the phone to cancel over a month ago and I have been charged again this month…
No meaningful updates in years
No ability to filter or favorite by class level, just type. It’s the number one needed feature and it hasn’t been added in all the years since this app was introduced.
Worth It!!!
Definitely worth trying. I enjoyed the free intro class. Hailey was amazing!!!!
Pilates
Chance is great, very helpful and he will always let you know modifiers if you need it.
Love it!
So effective… so fun
Love love love
It was my first class today. Signed up for the wrong class! But I stayed anyway! Everyone was so friendly and helpful. 1 class down, many more to go!!!
instagramisamazingTech support
No tech-support available for login issues
Awesome
Lovely studio and professional
Waitlist galore.
Near impossible to schedule classes for 1 person, much less 2…
More details please
Could you add a feature when you have booked a class to show if there’s a waitlist even though you’re in? I’ve canceled a class at a later date to book one closer, only to find that the one I had canceled has a waitlist and my chances of getting it are slim. I would rather cancel a class that doesn’t have a waitlist, but nothing indicates that right now, so it’s literally gambling. And for the price we pay for memberships, that’s super frustrating.
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New to Pilates
The staff and instructors are great! Very welcoming as this was my first experience with Pilates. I’m hooked! Love it.
Classes vs Schedule
This would be 5 stars if I could book a class from the schedule calendar. I see a day that I haven’t scheduled. I click on that day it highlights but then nothing happens. Why can’t it flip to classes so that I could actually book it. When I had to do now is go out into classes find that date and then do it. It just seems so backward in such a simple thing to make it so much more functional.
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