Club Pilates User Reviews

What users say

Top reviews

Small Gray Font

This app is hard to use because the font is very small and gray.

Tried to cancel

Club Pilates charged me after I cancelled my membership not happy at all…no way to cancel on the app and I called on the phone to cancel over a month ago and I have been charged again this month…

No meaningful updates in years

No ability to filter or favorite by class level, just type. It’s the number one needed feature and it hasn’t been added in all the years since this app was introduced.

Worth It!!!

Definitely worth trying. I enjoyed the free intro class. Hailey was amazing!!!!

Pilates

Chance is great, very helpful and he will always let you know modifiers if you need it.

Love it!

So effective… so fun

Love love love

It was my first class today. Signed up for the wrong class! But I stayed anyway! Everyone was so friendly and helpful. 1 class down, many more to go!!!

Tech support

No tech-support available for login issues

Awesome

Lovely studio and professional

Waitlist galore.

Near impossible to schedule classes for 1 person, much less 2…

More details please

Could you add a feature when you have booked a class to show if there’s a waitlist even though you’re in? I’ve canceled a class at a later date to book one closer, only to find that the one I had canceled has a waitlist and my chances of getting it are slim. I would rather cancel a class that doesn’t have a waitlist, but nothing indicates that right now, so it’s literally gambling. And for the price we pay for memberships, that’s super frustrating.
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New to Pilates

The staff and instructors are great! Very welcoming as this was my first experience with Pilates. I’m hooked! Love it.

Classes vs Schedule

This would be 5 stars if I could book a class from the schedule calendar. I see a day that I haven’t scheduled. I click on that day it highlights but then nothing happens. Why can’t it flip to classes so that I could actually book it. When I had to do now is go out into classes find that date and then do it. It just seems so backward in such a simple thing to make it so much more functional.
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They are fantastic

Ana is fantastic. I couldn’t get signed in or registered on the app. After three unsuccessful beats the bot sent me a message and I called in right away. Ana says oh you should’ve called. We will help you with that. I had no idea of that, she helped me right away. I got an instant instantaneously. Thank you, Anna. I love the happiness and your voice and your willingness to help me.
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Password will not save

Every time I have attempted to sign into the app, it says that it is not valid. Then I have to change the password.
This makes me less inclined to even look at a class schedule, let alone sign up for a class.

Club Pilates

I love this app!!!!! so user friendly 🩵

Regret

I regret joining Club Pilates. Caused a shoulder injury. Needed to pay $35/month to put membership on hold. 5minutes late and cannot take the classes. Too expensive as well!

Why do I have to sign in every time with my password?

The app is not saving my password do I have to log in every time

Very hard to navigate as a passport member.

App is not user friendly as a passport member.
There is no support to help

App issue

App won't let me leave wait-list. I keep getting an error.