Club+ User Reviews

Name: Club+
Rating: 1.2 (5 reviews)

Club+

FOODSTUFFS (N.Z.) LIMITED

🛍️ Shopping

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Log on fail

After several attempts ive given up please dont send a generated response

xwhyzee2

6 days ago

Doesn’t not work

Try many things to login .. ‘ something went wrong’ is all I see … Woolworths app just works

pwnzl

7 days ago

Abysmal

This app and the associated communications - which cannot be unsubscribed from - are unfit for use.
It won’t login and I have resorted to using the barcode from the joining email. However, I will probably ditch Club+ as it appears poorly rolled out and the loyalty benefits do not seem worth the effort of trying to use this app.

Noodley doodley

9 days ago

Rubbish app doesn’t work

It’s been a month since the roll out and this app has never worked, it just keeps saying “something went wrong” when I try to sign in. I tried all the fixes they suggested - changing password etc and still nothing. Can’t shop online if you don’t connect your card so I shop at Woolworths now. Ridiculous app.

RTSP1

13 days ago

Response from developer

We're sorry you're having trouble logging in. Please try resetting your password via the Club+ website and then returning to the app. For further help with your account, please contact our support team.

Get it together guys

Downloaded the app, no barcode, uninstalled and reinstalled, no barcode, went into confirmation email and selected ‘Scan your Clup+ card in the app…..bow bow, no barcode. If you expect people to apply and utilise online, maybe get it right. Complete fail as far as Im concerned

Whakakaanata

17 days ago

App not working

The app hasn’t worked since the first time I used it. It’s logged me out and won’t let me log back in because the app is down. I’ve gone to shop elsewhere.

Antsinurpamts69

a month ago

Response from developer

We are sorry this is happening. We are continuing to work on session management improvements, and further improvements are planned for the next app release. For account-specific help, please contact our support team.

Rubbish App

Something went wrong. Even the staff on the stores tell you it’s bad.
Can I rate it lower than 1 star.

Ness0411

a month ago

Response from developer

We are sorry to hear you've had a bad experience with the app. Please feel free to reach out to our support team for any specific issues you've encountered.

Do not work

I have scanned at the store a couple of times now and nothing in the app ever updates.

Tom16268582

a month ago

Response from developer

Thanks for your feedback. If you scan your Club+ card in store, it’s worth checking with the store team that the scan has been accepted at checkout. The app focuses on Club+ reward activity and offers, so not every scanned shop may appear as an update. We’ll share your comments with the team for review.

Beyond frustrating

This app has glitched and then didn’t provide the gas discount even though I had shopped twice at NW this week and spent $100+ each time.

nEMesis7765

a month ago

Response from developer

Thanks for your feedback. We’re sorry your fuel discount was not available as expected after shopping. We understand this is frustrating. It’s worth checking at checkout that your Club+ card scan has been accepted, either on the screen or with the checkout operator, and we’ll share your comments with the team for review.

Rubbish

I’ve managed to log in once and never again. Keep getting “something went wrong” on both the app and website. Unable to shop online without logging in, so went to Woolworths instead.

RTSP1

a month ago

No Wallet Pass

Very disappointed to see that there is still no wallet pass for Club+ to add to Apple Wallet for easy scanning at checkout. Everyday Rewards makes it so convenient to scan from Apple Wallet right with paying via Apple Pay whereas Club+ still requires you to unlock your phone, navigate to their app, click to scan barcode wasting time at self checkout.

colwater

a month ago

Response from developer

Thanks for taking the time to review the app. We understand that quicker access to the Club+ barcode would make checkout easier, and we appreciate your feedback about Apple Wallet. We’re also working on improvements to make the barcode easier to access, including widget support in an upcoming release.

What you said you would never do

This app has generally worked so far. It simply falls into the “we are tracking you heavily” now. Let’s hope the app isn’t used by facial recognition, because I’m not sure that’s ok.

Drumcatnz

a month ago

Response from developer

Thanks for your feedback. We’re glad the app has generally worked for you so far. We also understand that privacy and how customer information is used are important concerns, and we’ll share your comments with the team for review.