Scanner at Restaurant faulty
The scanner could not read my Check In To Earn Rewards QR Code so the visit does not appear in the My Activity part of the app so still on Bronze Tier. Haven’t visited since so don’t know if it will happen again. Customer Services slow to respond and still not sorted nearly two weeks later. Par for the course I suppose.
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Service and foods are so good
The service was so nice and the foods were so good
Nice
Good food and excellent service
Excellent service
Lunch time visit with the kids, great service and friendly staff. Love the disco button when you visit the toilets 🕺😆
Options missing
The app caused huge delays to our order being processed and correct. There’s no option to BYO toppings on the big kids pizza or customise the item. None of the pricing shows discounts clearly until you checkout
Nice food servid with courtesy priced reasonably
Absolutely enjoyable relaxed venue
Excellent service
Wanted to say what exceptional service we received this evening. Our waitress was attentive and friendly and made our visit very enjoyable. She’s a credit to the team.
Victoria place London
Wonderful staff, great service. Food is delicious here
Excellent food & customer service
We didn’t have a booking and they accommodated us .. food and service was excellent from Mr X and Paul who were so warm and friendly .. they assisted us with the app offers we wanted to use .. nothing was too much
Date
Our waiter was amazing great customer service
App update excludes older iPhones
No idea what functionality was worth excluding so many people from using your app. An extremely poor business decision.
Won’t support on my device
I’ve got an older phone & since the last update where they introduce children eat “free” subscription it won’t let me update so I can now no longer use it at all!!!!
I was actually going to subscribe!!!!
Utterly ridiculous & useless
I was actually going to subscribe!!!!
Utterly ridiculous & useless
Slow
Very slow service but food ok. Very expensive for the poor service
Prezzo 👏👏👏👏
Beautiful food amazing staff and Lavinia our server was amazing
Great meal, service and experience
We popped into Prezzo Northampton before going to the panto. Downloaded the app after we had ordered, we took advantage of the free doughnut ball dessert, then paid the tab on the app. So convenient, and I’m impressed with the way we can settle the bill.
Poor
Birthday meal took 40 mins for starters and mains was just over an hour in total wait, pasta was too spicy couldn’t eat it all in all was a massive let down and missed the film we was going to see
Prezzo Lakesidd
Dough ball offer did not work and staff didnt know about it either. Staff very courteous though
Sunday treat
Lovely swift meal and treat
Lunch
Excellent food and service as always !
Great Lunch
As always Excellent service and fantastic food at my favourite restaurant in Broughton 10 out of 10
