Co Reviews: Is It Legit?

Customer Experience

Positive experience17.9% of reviews
Neutral11.9% of reviews
Negative experience70.1% of reviews

~ Based on 67 written reviews from the US App Store.

Is Co Safe?

Not enough ratings yet to assess Co.

Is Co Legit?

Co-operators Online Services appears to be a legitimate app. AppsHunter Legitimacy Score for Co is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stuck at verification, can’t even log in

I can’t even log in. The app just doesn’t allow me to select email or phone for verification. A big company with this level of app development is just ridiculous.

Response from developer

Hi there, we apologize for this frustrating sign-in experience. We'd like to help you get this sorted out. Please reach out to us at 1-855-446-2667.

Web Application

I’m not sure if I’m wrong, but this makes you re-login every single time and it seems like it’s just loading a website? Doesn’t seem much more useful than just logging onto the website :(

Response from developer

We're sorry for the frustrating experience you had with our app. We're always working to make it better, and reviews from clients like you help shape future updates. We've shared your feedback with our team. Thank you for helping us improve.

Last Update was 7 months ago

A new review.

1. I’m glad the app was finally updated, still disappointed that there’s no Apple Pay integration.

2. Also disappointed that the only payment options are to pay the full balance or what’s owing currently. I was able to make custom payments in the past, when I had more $ available than just the monthly payment due but not enough for the full amount due. Still, glad I can make a payment before it ‘s automatically withdrawn.
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Response from developer

Thank you for taking the time to provide your feedback. We're always finding new ways to make our app better, and reviews from clients like you help guide future upates. We've passed your feedback to our team.

Horrible App

We should be forced to upload the new App because of adding in vehicle and house insurance. The new App won’t upload properly or give a code so you can finish the steps that are needed. Leave things alone that are working fine!

Response from developer

We're sorry for the frustrating experience you had with our app. We're always working to make it better, and reviews from clients like you help shape future updates. We've shared your feedback with our team. Thank you for helping us improve.

Cannot verify identity anymore with update

Please fix asap

Response from developer

Hi there, we apologize for this frustrating sign-in experience. We'd like to help you get this sorted out. Please reach out to us at 1-855-446-2667.

New App 💪💪

Looks like they launched a new app earlier this month and it’s much better than what they previously had. Was able to get my pink slips for my car very easily.

Response from developer

Thank you for taking the time to share your feedback. We love hearing from our clients!

Verify identity broken

Broken…won’t let you verify identity by email or phone number…

Response from developer

Hi there, we apologize for this frustrating sign-in experience. We'd like to help you get this sorted out. Please reach out to us at 1-855-446-2667.

Finally a new app!

You finally updated your app - much better than the old one

Response from developer

Thank you for taking the time to share your feedback. We love hearing from our clients!

App instable

Application OK, mais ne fonctionne pas malgré là réinstallation et biométrie désactivé.

👎👎

Хуєта додаток

The App sucks

The application is a complete miss.
It never works without any trouble!!!
Where does all the money go, that you receive from your clients?
I have a new invoice which I cannot access due to the malfunctioning of your app!
Do something about it!
Thank you for your consideration.
Kind regards, a very unhappy client!!!
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Cannot Login Now

Was using this app for years fine. Now I get a biometric prompt even though it’s turned off and I cannot login. Saw reviews stating this months ago. How is this not fixed yet? Not good

😮‍💨

Aucune des 2 apps ne fonctionne correctement.

L’une ne s’ouvre pas malgré les suggestions de Co………O…
Pour l’autre: Aucun courriel de retour pour le changement de mdp.

Utilisation intensive de IOS depuis 2008
Appareils récents Applications récentes et mise à jour régulièrement. Alors !

Horrible experience horrible app

It should be illegal to make an app this bad and still manage to scam customers. Fix this I can’t even log in

Garbage

Doesn’t work half the time. They still can’t figure out how to use it with apples 26.3 software. Figure it out developers.

Request to cancel on sale of home

We called a week in advance to requested to cancel our house insurance policy on the closing date after selling our home. After talking with an agent we checked our policy on the app and the whole policy disappeared much to our horror. We contacted the agent and they assured us the house was still covered but they couldn’t tell us why this policy no longer existed in the app. Programers should have this set up so the policy is still there until the cancellation date-so this is something that needs to be corrected in the app. Otherwise I haven’t had any issues with the app in the several years I’ve used it. Surely this is an easy fix!
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Broken App

Face ID doesn’t work, buttons don’t respond, and the app feels half-broken most of the time. Basic actions fail or lag, the UI is absolute garbage, and using it is just frustrating. For something this critical, the app is shockingly unreliable. Trust me, one star is generous.

Buttons Don’t Respond

Would like to pay my invoice through the app but it’s impossible as the buttons don’t respond. I can’t even copy and paste my credit card information into the field. This is pretty basic and should be fixed. I will update my rating when this is fixed.

App no longer works!

I used to have the app for years and it was fine. With this new update though, it keeps just telling me to turn off biometrics and even when I do, nothing changes. The app won’t even let me in. It’s a brick of an app and doesn’t work at all. Someone needs to fix it because the app is completely unusable on iPhone!
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Pas bon

Petit budget de programmation. L’authentification est vraiment pas pratique