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Manulife Mobile

Manulife Mobile

by The Manufacturers Life Insurance Company

894 ratings
601 reviews
💪 Health & Fitness
💰 Finance
Free

Details

Released
March 28, 2017
Updated
October 30, 2026

Features

Developer

The Manufacturers Life Insurance Company
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Manulife Mobile screenshot #1 for iPhone
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About

Manage your group benefits and retirement plans on the go with this intuitive app. Submit claims, view balances, access your benefits card, and track savings and contributions. Secure login with Touch ID and Face ID ensures your data is confidential.

✓Submit claims
✓View benefit balances
✓Access digital benefits card
✓Track savings and contributions
✓Review plan details
✓Find healthcare providers
✓Secure login with biometrics
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What users say about Manulife Mobile

Reviews of Manulife Mobile are mostly negative: the Finance app is rated 4.5/5 from 894 App Store ratings. What users like most: easy to use, convenient features. Top complaints: frequent crashes, slow performance. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 👍Convenient features
  • 🔒Secure login
  • 📊Good coverage details
  • 💰Excellent benefits

Negative things

  • 🐛Frequent crashes
  • ⏱️Slow performance
  • 🔍Difficult to navigate
  • 💳Issues with claims processing
  • 📞Poor customer service
See all reviews
+1

What's New in Manulife Mobile

7.9.2

October 30, 2026

Performance improvements and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Pharmacy Cliams

App is not showing the option to upload pharmacy claims
NNm12345@

Really complicated

Not user friendly
Why can’t I see my coverage?
TT-boneTommy

Update does not down load

The new update will not down and no one is able to help me
MBMo Jo Bo

Timely and comprehensive

Manulife app function is smooth and comprehensive. Most of the time I spend there is problem Free and any need for additional clarification by email or phone is handled professionally and efficiently.
Sslowtigereasycheetah

Navigation app and website

I follow the instructions in the emails that you guys sent me to find my electronic emails and they’re never there the options you tell me to click they’re not there. I can never find my letters.
SLShaft listener122
See 596 more reviews

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Your wealth—wherever you go

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App freezes during login

Bug

Unable to submit claims

Bug

Incorrect coverage information displayed

Bug

Inconsistent app behavior across devices

Bug

Frequent app crashes and downtime

Bug
✨

Requested Features

5 requests

Ability to view detailed coverage information

Feature

Option to submit claims directly through the app

Feature

Improved app stability and reliability

Feature

Enhanced user interface and navigation

Feature

Faster claims processing and reimbursement

Feature

FAQ

Does Manulife Mobile have ads?

No, Manulife Mobile does not contain advertisements. The app is free to download and use, with no ads displayed to users.

What is the user sentiment for Manulife Mobile?

User reviews indicate a mixed sentiment. While users praise its ease of use, convenient features, and secure login, there are significant complaints about frequent crashes, slow performance, and difficulties with claims processing.

How secure is Manulife Mobile?

Manulife Mobile prioritizes security by keeping personal data confidential and encrypted. It supports secure login options like Apple Touch ID® and Face ID® for quick and safe access.

What devices support Manulife Mobile?

Manulife Mobile is available for iPhone and iPad devices. The app is designed to be accessible on Apple's mobile and tablet platforms.

Can I reset my password in Manulife Mobile?

Yes, Manulife Mobile offers a straightforward process to reset forgotten passwords. Users can quickly regain access to their accounts directly through the app.

What are the main features for Group Benefits members in Manulife Mobile?

Group Benefits members can submit claims, review recent claims and payment information, check benefit balances, access their digital benefits card, find healthcare providers, and search for lower-cost drug alternatives.

What are the main features for Group Retirement members in Manulife Mobile?

Group Retirement plan members can check their savings totals and plan details, review recent activity, view all contributions made to their plan, and see their rates of return.

Is Manulife Mobile updated frequently?

The app was last updated on October 30, 2026, indicating recent activity. However, user reviews mention issues like frequent crashes, suggesting potential reliability concerns despite regular updates.